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An Appointment Setter schedules meetings between staff and clients. You might call prospective customers to generate interest in products or services and organise consultations with sales staff. Appointment Setters might follow up on customer leads or make cold calls to speak with potential customers and encourage them to talk further with people from your organisation.
Appointment Setters should have strong interpersonal skills and be able to communicate well with people from a range of backgrounds. It’s important you can work as part of a team and display strong customer service abilities. Appointment Setters must be organised and able to manage their time well.
There is one course available for people who want to become an Appointment Setter.
Possible job outcomes:
The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..
Average duration: 12 months.
In Australia, a full time Appointment Setter generally earns $1,040 per week ($54,080 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has decreased in recent years. There are currently 31,000 people employed in this field in Australia and many of them specialise as an Appointment Setter. Appointment Setters may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate III in Business is an ideal qualification if you’re planning a career as an Appointment Setter. This course will prepare you for a range of administrative positions and allow you to specialise in an area of interest such as technology and IT, business competence, teamwork and relationships, customer service, accounts and records management.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within business administration. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Business Administration
Administration Officer
$770 weekly pay
Administrative Assistant
$960 weekly pay
Appointment Setter
$1,040 weekly pay
Business Support Officer
$1,250 weekly pay
Data Entry Clerk
Executive Assistant
Intern
Salary not available
Office Assistant
Receptionist
Trainee
Administration Manager
Business Administrator
$1,150 weekly pay
Information Officer
Office Manager
Operations Coordinator
Personal Assistant
Procurement Officer
$1,340 weekly pay
Scheduler
$1,350 weekly pay
Team Administrator
Business Leader
$1,635 weekly pay
Contracts Manager
$1,900 weekly pay
Learn more about Appointment Setter courses in your area.