This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersInformation Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.
Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.
There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.
Source: Australian Government Labour Market Insights
You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.
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If you're looking to kickstart your career as an Information Officer in Gladstone, you're in the right place! With a variety of courses available, you can find the perfect fit for your skill level and professional goals. Whether you're a complete beginner or have some experience under your belt, Gladstone offers a range of Information Officer courses in Gladstone to suit your needs.
For beginners, there are four popular courses designed to help you gain the foundational skills necessary for a successful career. Consider enrolling in the Certificate III in Tourism SIT30122 or the Certificate III in Business Administration BSB30415 to begin your journey. You can also explore the Certificate III in Tourism (Holiday Parks and Resorts) or the Maintain and Enhance Confidence in Public Service course to enhance your skill set.
If you're already experienced and looking to advance your career, there are excellent options available as well. The Diploma of Library and Information Services BSB50520 and Certificate IV in Library and Information Services BSB40720 are both designed to deepen your knowledge and expertise in the field. Additionally, you might find the Certificate IV in Surveying and Spatial Information Services (Surveying) particularly beneficial for advancing your professional capabilities.
Gladstone is an ideal place to pursue these career-enhancing opportunities. With a vibrant local community and access to numerous training providers, you can embark on your journey towards becoming a skilled Information Officer today. Explore the full list of Information Officer courses in Gladstone and take the first step towards a fulfilling career that offers both challenge and reward!