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Information Officer Courses in Goulburn

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

How do I become an Information Officer in Goulburn?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Information Officer careers

Explore a wealth of opportunities with the Information Officer courses in Goulburn. Whether you are just starting your career or looking to advance your skills, Goulburn offers various options tailored to suit your needs. With eight courses available, from beginner to advanced levels, you can find a program that aligns perfectly with your career aspirations.

For those new to the field, beginner courses such as the Certificate III in Tourism and the Certificate III in Business Administration provide an excellent foundation for building a successful career as an Information Officer. These courses are designed to equip you with essential skills in administration and customer service, crucial for a range of roles within the industry.

If you already possess experience or qualifications, consider enhancing your expertise with advanced programs like the Diploma of Library and Information Services or the Certificate IV in Library and Information Services. These qualifications are recognised throughout Goulburn and can significantly bolster your employability in various job roles, including Administration Manager and Business Administrator.

Not only do these Information Officer courses in Goulburn prepare you for a successful career, but they also open doors to related job opportunities. Roles such as Operations Coordinator, Business Support Officer, and Scheduler are all viable paths for someone who has completed this training. Explore options tailored to your professional development while remaining grounded in the local Goulburn community.

Gaining qualifications in this vital field not only enhances your skill set but also positions you to succeed within the local job market. Whether you're pursuing a career in Business or aiming for roles that support operational excellence, the Business Administration pathway offers numerous possibilities. Start your journey today by discovering the various Information Officer courses available in Goulburn.