This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersInformation Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.
Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.
There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.
Source: Australian Government Labour Market Insights
You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.
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If you're considering a career as an Information Officer in Mildura, you're in luck! The region offers a variety of Information Officer courses in Mildura that cater to both beginners and experienced learners. With a growing demand for skilled information professionals, these courses cover various aspects of information management and services, equipping you to thrive in this dynamic field.
For those new to the industry, several beginner courses are available. The Certificate III in Tourism SIT30122 offers foundational skills in tourism, while the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 focuses on specialised knowledge for holiday parks. Additionally, the Maintain and Enhance Confidence in Public Service PSPETH009 course helps build essential skills for public service roles.
If you already have experience or qualifications in the field, several advanced courses can help you advance your career. The Diploma of Library and Information Services BSB50520 prepares participants for management roles, while the Certificate IV in Library and Information Services BSB40720 focuses on practical skills in library operations. For those interested in surveying, the Certificate IV in Surveying and Spatial Information Services (Surveying) CPP41721 is a fantastic option.
In addition to these specific courses, you can explore a range of related fields through Business courses and Business Administration programs, which can complement your pursuit of an Information Officer role. These areas provide valuable insights into organisational practices that are essential for effective information management.
Mildura is an excellent place to pursue your education in information services with its supportive community and access to quality training providers. Whether you're starting out or looking to upskill, the Information Officer courses in Mildura will set you on the path to success in this rewarding career, helping you make a significant impact in your future workplace.