This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersInformation Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.
Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.
There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.
Source: Australian Government Labour Market Insights
You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.
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If you’re looking to kickstart a career in the information sector, the Information Officer courses in Richmond provide a variety of options tailored to fit your experience level. With eight courses available, learners can choose from foundational offerings such as the Certificate III in Tourism and the Certificate III in Business Administration for those just starting. These beginner courses are designed for individuals with no prior experience or qualifications, making them an ideal stepping stone into the industry.
For those with some background in the field, advanced learners can benefit from courses such as the Diploma of Library and Information Services and the Certificate IV in Library and Information Services. Whether you are looking to deepen your knowledge or advance your career, Richmond’s training providers, including NBMC, offer tailored programs to meet your educational needs.
The Information Officer role intersects with various career paths, which can open doors to exciting job opportunities such as an Operations Coordinator, Business Administrator, or even a Executive Assistant. With the right qualifications, you can pave your way into these rewarding positions, enhancing your career prospects in the vibrant Richmond area.
Richmond is an excellent place to begin or further your career with its variety of training courses and local educational institutions. By enroling in Information Officer courses in Richmond, you'll not only learn essential skills but also connect with a network of professionals in the business and administrative fields. Explore your potential by dive into courses that cater to your experience level and align with your career aspirations today!