Courses in retail operations
All skill levels
Beginner
Experienced
BSB60420
Advanced Diploma of Leadership and Management
On Campus, Online
72 weeks
$4,595 - $8,568
- At least 2 years work experience in a related field OR
- Completed Diploma (AQF Level 5) or above from the BSB Training Package
SIR30116
Certificate III in Community Pharmacy
On Campus, Online, Traineeship
4 - 12 months
Unavailable
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail
Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
- There are no mandated entry requirements.
BSB30120
Certificate III in Business (Customer Engagement)
Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
- There are no mandated entry requirements.
SHB50216
Diploma of Salon Management
Blended, On Campus, Online
12 months
Unavailable
- There are no mandated entry requirements.
Demi International
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
BSB80320
Graduate Diploma of Strategic Leadership
On Campus
52 weeks
$12,000
- At least 5 years work experience in a related field OR
- Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
- Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Mint International College
BSB40120
Certificate IV in Business (Leadership)
Online
15 months
$4,000
- There are no mandated entry requirements.
Australian College
SIT30122
Certificate III in Tourism
Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $10,000
- There are no mandated entry requirements.
+ 10 more
SIR50116
Diploma of Retail Leadership
Blended, Traineeship
12 - 18 months
$4,250 - $4,500
- There are no mandated entry requirements.
SIR20216
Certificate II in Retail Services
Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,330
- There are no mandated entry requirements.
+ 29 more
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
SHB30321
Certificate III in Nail Technology
Blended, On Campus, Online
3 - 14 months
$0 - $10,255
- There are no mandated entry requirements.
+ 19 more
SIR40316
Certificate IV in Retail Management
Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $5,500
- Completed Certificate III in Retail or equivalent qualifications OR
- Evidence of relevant skills, knowledge and employment experience
+ 18 more
SIR10116
Certificate I in Retail Services
Blended, On Campus, Online, Traineeship
4 - 6 months
$0 - $1,885
- There are no mandated entry requirements.
SIR50317
Diploma of Retail Merchandise Management
Online
18 months
$4,950
- There are no mandated entry requirements.
Training Education And Management Services
SHB20121
Certificate II in Retail Cosmetics
Blended, On Campus, Traineeship
4 - 24 months
$0 - $4,880
- There are no mandated entry requirements.
+ 14 more
SFL40115
Certificate IV in Floristry
Blended, On Campus
12 - 18 months
$0 - $8,640
- At least 12 months work experience in a related field OR
- Completed Certificate III in Floristry or equivalent qualifications
FSK20119
Certificate II in Skills for Work and Vocational Pathways
Blended, On Campus, Online, Traineeship
4 - 18 months
$0 - $4,848
- There are no mandated entry requirements.
+ 26 more
FSK10219
Certificate I in Skills for Vocational Pathways
Blended, On Campus, Online
2 - 12 months
$0 - $4,040
- There are no mandated entry requirements.
+ 8 more
Related study areas
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
Most popular transport and logistics courses
1st August 2022All courses
- Advanced Diploma of Leadership and Management
- Associate Degree of Business (Management and Leadership)
- Bachelor of Business (Management)
- Bachelor of Commerce (Management)
- Bachelor of Design (Fashion Enterprise)
- Bachelor of Fashion Business
- Certificate I in Access to Vocational Pathways
- Certificate I in Access to Vocational Pathways (Customer Service Skill Set)
- Certificate I in Access to Vocational Pathways (Digital Literacy Skill Set)
- Certificate I in Access to Work and Training
- Certificate I in Basic Financial Literacy
- Certificate I in Core Skills for Employment and Training - Communication
- Certificate I in Developing Independence
- Certificate I in EAL (Access)
- Certificate I in Employment Pathways
- Certificate I in English Proficiency
- Certificate I in Fundamental English for Speakers of Other Languages
- Certificate I in Gaining Access to Training and Employment (GATE)
- Certificate I in General Education for Adults
- Certificate I in General Education for Adults (Introductory)
- Certificate I in Initial Adult Literacy and Numeracy
- Certificate I in Leadership
- Certificate I in New Opportunities for Women (NOW)
- Certificate I in Preparation for Work and Training
- Certificate I in Retail Services
- Certificate I in Skills for Education and Training Pathways
- Certificate I in Skills for Education and Training Pathways
- Certificate I in Skills for Vocational Pathways
- Certificate I in Spoken and Written English
- Certificate I in Wider Opportunities for Work (WOW)
- Certificate I in Work Education
- Certificate I in Work Education
- Certificate I in Work Education (Ignition Theatre)
- Certificate I in Workplace Skills (Business Administration)
- Certificate II in Apparel, Fashion and Textiles
- Certificate II in Applied Language
- Certificate II in Applied Language (Japanese)
- Certificate II in Automotive Sales
- Certificate II in Automotive Sales (Bicycle Sales)
- Certificate II in Automotive Sales (Service Station Sales and Service)
- Certificate II in Basic English for Speakers of Other Languages
- Certificate II in Career Preparation
- Certificate II in Core Skills for Employment and Training - Communication
- Certificate II in Core skills for Employment and Training - Numeracy
- Certificate II in EAL (Access)
- Certificate II in EAL (Employment)
- Certificate II in English Proficiency
- Certificate II in Further Study Skills
- Certificate II in General Education for Adults
- Certificate II in Leadership
- Certificate II in Retail Cosmetics
- Certificate II in Retail Services
- Certificate II in Retail Services (Food Speciality)
- Certificate II in Routine English for Speakers of Other Languages
- Certificate II in Skills for Education Training and Employment Pathways
- Certificate II in Skills for Work and Vocational Pathways
- Certificate II in Small Business (Operations/Innovation)
- Certificate II in Small Business Operations and Innovation
- Certificate II in Spoken and Written English
- Certificate II in Vocational Preparation for Women
- Certificate II in Work Education
- Certificate III in Advanced English for Further Study
- Certificate III in Applied Language
- Certificate III in Automotive Administration
- Certificate III in Automotive Sales
- Certificate III in Automotive Sales (Vehicle Salesperson)
- Certificate III in Business (Customer Engagement)
- Certificate III in Business (Office Environment)
- Certificate III in Business (Upgrade)
- Certificate III in Community Pharmacy
- Certificate III in Community Pharmacy (Dispensary)
- Certificate III in Community Pharmacy (Front of House)
- Certificate III in English for Further Study
- Certificate III in English Proficiency
- Certificate III in General Education for Adults
- Certificate III in General Insurance
- Certificate III in Meat Processing (Smallgoods - Manufacture)
- Certificate III in Millinery
- Certificate III in Music (Business)
- Certificate III in Nail Technology
- Certificate III in Pathways to Further Study
- Certificate III in Personal Empowerment
- Certificate III in Retail
- Certificate III in Retail (Customer Relationships Skill Set)
- Certificate III in Retail (Food Speciality)
- Certificate III in Retail (Intro into WHS Skill Set)
- Certificate III in Spoken and Written English
- Certificate III in Tourism
- Certificate III in Work Skills for Career Enhancement and Management
- Certificate IV in Business (Leadership)
- Certificate IV in EAL (Access)
- Certificate IV in EAL (Employment / Professional)
- Certificate IV in English Proficiency
- Certificate IV in Floristry
- Certificate IV in General Insurance
- Certificate IV in Hospital or Health Services Pharmacy Support
- Certificate IV in Project Management & Diploma of Leadership and Management & Advanced Diploma of Leadership and Management
- Certificate IV in Retail Management
- Certificate IV in Superannuation
- Contribute to Health and Safety of Self and Others
- Course in Gaining Access to Training and Employment (GATE) (Introductory)
- Course in Initial Adult Literacy and Numeracy
- Course in Initial EAL
- Course in Initial General Education for Adults
- Course in Preliminary Spoken and Written English
- Customer Experience: Elevate
- Customer Service Management Skill Set
- Customer Service Skill Set
- Cyber Security Awareness Skill Set
- Deliver and Monitor a Service to Customers
- Develop and Implement Business Plans
- Diploma of Apparel, Fashion and Textiles (Business)
- Diploma of English Proficiency
- Diploma of Management
- Diploma of Music (Business)
- Diploma of Retail Leadership
- Diploma of Retail Merchandise Management
- Diploma of Salon Management
- Dual Certificate III in Business & Certificate II in Tourism
- Dual Certificate IV in Entrepreneurship and New Business & Certificate IV in Marketing and Communication
- General English
- General English (Beginner to Advanced)
- Graduate Certificate in Business Administration
- Graduate Diploma of Strategic Leadership
- Handle Food Safely in a Retail Environment
- Implement and Maintain Management Systems to Control Risk
- Implement Customer Service Strategies
- Infection control Skill Set (Retail)
- Lead Effective Workplace Relationships
- Lead Team Effectiveness
- Manage Finances for New Business Ventures
- Manage Legislative Responsibilities for the Sale, Supply and Service of Liquor
- Master of Business Administration
- Master of Business Administration (Luxury Brand Management)
- Operate as Part of an Emergency Control Organisation
- Process Customer Complaints
- Process Financial Transactions
- Provide Service to Customers
- Public Sector Executive Manager Skill Set
- Retail Pathway
- Sales Representative Certificate (SA)
- Support Marketing and Promotional Activities
- Undergraduate Certificate in Business
- Undergraduate Certificate in Fashion Business
- Undertake Small Business Planning
- Use strategies to identify job opportunities
- Write simple documents
More about retail operations courses
Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency.
