Retail Operations

Browse careers that are in demand now and meet Australia’s future workforce needs.

Source: Jobs and Skills Australia

Courses in retail operations

All skill levels Beginner Experienced
BSB60420

Advanced Diploma of Leadership and Management

On Campus, Online
72 weeks
$4,595 - $8,568
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
SIR30116

Certificate III in Community Pharmacy

On Campus, Online, Traineeship
4 - 12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR30216

Certificate III in Retail

Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Customer Engagement)

Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
SHB50216

Diploma of Salon Management

Blended, On Campus, Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Customer Experience: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB80320

Graduate Diploma of Strategic Leadership

On Campus
52 weeks
$12,000
  • At least 5 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Additional requirements may apply.
  • At least 5 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Additional requirements may apply.
BSB40120

Certificate IV in Business (Leadership)

Online
15 months
$4,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT30122

Certificate III in Tourism

Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $10,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR50116

Diploma of Retail Leadership

Blended, Traineeship
12 - 18 months
$4,250 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR20216

Certificate II in Retail Services

Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
FNS41422

Certificate IV in General Insurance

On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SHB30321

Certificate III in Nail Technology

Blended, On Campus, Online
3 - 14 months
$0 - $10,255
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR40316

Certificate IV in Retail Management

Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $5,500
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
SIR10116

Certificate I in Retail Services

Blended, On Campus, Online, Traineeship
4 - 6 months
$0 - $1,885
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR50317

Diploma of Retail Merchandise Management

Online
18 months
$4,950
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SHB20121

Certificate II in Retail Cosmetics

Blended, On Campus, Traineeship
4 - 24 months
$0 - $4,880
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SFL40115

Certificate IV in Floristry

Blended, On Campus
12 - 18 months
$0 - $8,640
  • At least 12 months work experience in a related field OR
  • Completed Certificate III in Floristry or equivalent qualifications
Additional requirements may apply.
  • At least 12 months work experience in a related field OR
  • Completed Certificate III in Floristry or equivalent qualifications
Additional requirements may apply.
FSK20119

Certificate II in Skills for Work and Vocational Pathways

Blended, On Campus, Online, Traineeship
4 - 18 months
$0 - $4,848
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
FSK10219

Certificate I in Skills for Vocational Pathways

Blended, On Campus, Online
2 - 12 months
$0 - $4,040
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Further reading

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What can you do with a Certificate III in Retail?

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More about retail operations courses

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency.