Retail Operations

Browse careers that are in demand now and meet Australia’s future workforce needs.

Source: Jobs and Skills Australia

Courses in retail operations

All skill levels Beginner Experienced
BSB30120

Certificate III in Business

Blended, On Campus, Online, Traineeship
12 - 36 months
$0 - $6,000
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB60420

Advanced Diploma of Leadership and Management

On Campus, Online
72 weeks
$4,500 - $8,568
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
  • At least 2 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above from the BSB Training Package
Additional requirements may apply.
SIR30116

Certificate III in Community Pharmacy

On Campus, Online, Traineeship
3 - 12 months
$0 - $999
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR30216

Certificate III in Retail

Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB30120

Certificate III in Business (Customer Engagement)

Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
SHB50216

Diploma of Salon Management

Blended, On Campus, Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
BSB80320

Graduate Diploma of Strategic Leadership

On Campus
52 weeks
$12,000
  • At least 5 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Additional requirements may apply.
  • At least 5 years work experience in a related field OR
  • Completed Diploma (AQF Level 5) or above in related fields of study and 3 years equivalent full-time relevant workplace experience OR
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
  • Completed Bachelor degree in related fields of study and 2 years equivalent full-time relevant workplace experience.
Additional requirements may apply.
BSB40120

Certificate IV in Business (Leadership)

Online
15 months
$4,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Customer Experience: Elevate

Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT30122

Certificate III in Tourism

Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$30 - $10,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR50116

Diploma of Retail Leadership

Blended, Traineeship
12 - 18 months
$4,250 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR20216

Certificate II in Retail Services

Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$800 - $4,330
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
FNS41422

Certificate IV in General Insurance

Online
7 - 12 months
$3,995
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SHB30321

Certificate III in Nail Technology

Blended, On Campus, Online
3 - 14 months
$1,050 - $10,255
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR40316

Certificate IV in Retail Management

Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$1,406 - $5,500
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
  • Completed Certificate III in Retail or equivalent qualifications OR
  • Evidence of relevant skills, knowledge and employment experience
Additional requirements may apply.
SIR10116

Certificate I in Retail Services

Blended, On Campus, Online, Traineeship
4 - 6 months
$1,200 - $1,885
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIR50317

Diploma of Retail Merchandise Management

Online
18 months
$4,950
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SHB20121

Certificate II in Retail Cosmetics

Blended, On Campus, Traineeship
4 - 24 months
$1,050 - $4,880
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SFL40115

Certificate IV in Floristry

Blended, On Campus
12 - 18 months
$8,640
  • At least 12 months work experience in a related field OR
  • Completed Certificate III in Floristry or equivalent qualifications
Additional requirements may apply.
  • At least 12 months work experience in a related field OR
  • Completed Certificate III in Floristry or equivalent qualifications
Additional requirements may apply.
FSK20119

Certificate II in Skills for Work and Vocational Pathways

Blended, On Campus, Online, Traineeship
4 - 18 months
$50 - $4,848
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Further reading

Most popular retail courses

21st July 2022

What can you do with a Certificate III in Retail?

13th October 2020

Most popular transport and logistics courses

1st August 2022

All courses

More about retail operations courses

In Australia, Retail Operations courses are vital for individuals looking to enhance their skills in the dynamic retail industry. With a significant offering of 118 courses, students can choose from options like Vocational Education and Training (VET), Higher Education, or Short courses. This diverse range allows learners from different backgrounds to gain essential knowledge and practical experience in various aspects of retail management and operations.

For beginners with no prior experience, there are Certificate III in Community Pharmacy and Certificate III in Retail, among others, which are excellent jumps into the field. These courses are provided by reputable institutions like the Pharmacy Guild of Australia and Cartec Training, offering personalized on-campus learning experiences in various local areas throughout Australia.

For more experienced learners, advanced courses such as the Certificate IV in Retail Management and Diploma of Retail Merchandise Management are available. These courses equip students with the skills required to manage people and operations effectively, preparing graduates for high-level postings in the retail sector. They can pursue job roles like Store Manager or Retail Manager.

The Retail Operations sector offers a variety of rewarding job opportunities, including positions such as Retail Assistant, Customer Service Representative, and Department Manager. With suitable training from available courses, aspiring professionals can develop the necessary competencies to excel in these roles, ultimately leading to significant career advancement in their field.

Furthermore, candidates interested in a short course can explore options like the Customer Experience: Elevate skill set. This course focuses on enhancing customer engagement and satisfaction, key components of thriving in retail operations. Training providers like Alffie and ARC Training deliver these short courses, ensuring students receive quality education paired with practical insights.

Whether opting for beginner or advanced level courses, it is essential for learners in Australia to choose the right training provider. With a range of local institutions, including Swinburne University of Technology and TAFE SA, students can find convenient campus-based classes that suit their lifestyle. Exploring options through the Retail Operations page will enable students to start their journey towards a successful career in the retail industry.