Courses for beginners
There are 2 courses available in Canberra Australian Capital Territory for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Service Design: Foundations
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Courses for experienced learners
There is 1 course available in Canberra Australian Capital Territory for experienced learners with prior experience or qualifications.
Bachelor of Commerce (Management)
On Campus, Online
36 months
$50,337
- There are no mandated entry requirements.
Key questions
How can I become a service delivery manager?
To become a service delivery manager in Canberra, you may want to consider completing the Service Design: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Canberra?
You can train to become a service delivery manager by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Canberra area that provide service delivery manager training. The nearest campus is located right in the center of Canberra. You can also study a service delivery manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the service delivery manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
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$56,680
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Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
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$62,400
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Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
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Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
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$93,600
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Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
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$74,880
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Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
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$98,020
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Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
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Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
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Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
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Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
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Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
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Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
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More about service delivery manager courses in Canberra
If you are looking to advance your career in the dynamic field of service delivery management, you have come to the right place. Canberra offers a variety of Service Delivery Manager courses designed for individuals at both beginner and advanced levels. Whether you are just starting out or are looking to deepen your expertise, the courses available cater to a range of learning needs. The courses are delivered by renowned training providers, including the esteemed Australian National University (ANU), ensuring a quality education that meets industry demands.
For those new to the field, there are two excellent beginner courses that will lay a solid foundation for your career in service delivery management. Consider enrolling in Service Design: Elevate or Service Design: Foundations. These courses are specifically designed for learners with no prior experience and will equip you with essential skills and knowledge to succeed in this growing industry right here in Canberra.
If you already possess some experience or qualifications and are ready to take your education to the next level, the Bachelor of Commerce (Management) offers an advanced course to help you refine your skills and expand your career opportunities. This course not only prepares you for the challenges within service delivery management but also connects you to a network of professionals in Canberra, enhancing your career prospects.
By exploring the wider spectrum of related subjects, you can further enrich your understanding as a Service Delivery Manager. Dive into Business courses or focus on Customer Engagement to complement your expertise. With a variety of options available, Canberra is the perfect location to pursue your educational and professional aspirations in service delivery management.
Further reading
How to start a career in community management
18th August 2020
