Courses for beginners
There are 2 courses available in Rockhampton Queensland for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Service Design: Foundations
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Courses for experienced learners
There is 1 course available in Rockhampton Queensland for experienced learners with prior experience or qualifications.
Bachelor of Commerce (Management)
On Campus, Online
36 months
$50,337
- There are no mandated entry requirements.
Key questions
How can I become a service delivery manager?
To become a service delivery manager in Rockhampton, you may want to consider completing the Service Design: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Rockhampton?
You can train to become a service delivery manager by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Rockhampton area that provide service delivery manager training. The closest campus is 513km away from the center of Rockhampton. You can also study a service delivery manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the service delivery manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
More about service delivery manager courses in Rockhampton
Unlock your potential in the growing field of service management with our comprehensive Service Delivery Manager courses in Rockhampton. Whether you’re starting your journey or looking to enhance your skills, there’s something for everyone. For those new to the industry, beginner courses like Service Design: Elevate and Service Design: Foundations provide foundational knowledge that can pave the way for a successful career. With these courses, you will gain essential skills that meet the demands of today's job market in Rockhampton, ensuring you're well-equipped to thrive in various service delivery roles.
If you have prior experience or qualifications, the advanced course options, such as the Bachelor of Commerce (Management), are designed to take your career to the next level. This course will deepen your understanding of management principles tailored for service delivery, and prepare you for more advanced roles. The need for skilled professionals in service delivery management continues to rise, making it an excellent time to invest in your education and future opportunities.
Furthermore, our Service Delivery Manager courses in Rockhampton can open doors to various related job roles in customer service management. Potential career paths include becoming a Customer Relationship Manager, Customer Experience Manager, or even a Customer Service Manager. For those looking to specialise in client retention, consider exploring the role of a Retention Specialist or an Engagement Manager. With the right training, a rewarding career in service delivery is well within reach!
Further reading
How to start a career in community management
18th August 2020
