
Courses for beginners
There are 2 courses available in Sydney New South Wales for beginner learners with no prior experience or qualifications.
Service Design: Elevate
- There are no mandated entry requirements.

Service Design: Foundations
- There are no mandated entry requirements.

Courses for experienced learners
There is 1 course available in Sydney New South Wales for experienced learners with prior experience or qualifications.
Bachelor of Commerce (Management)
- There are no mandated entry requirements.



Key questions
How can I become a service delivery manager?
To become a service delivery manager in Sydney, you may want to consider completing the Service Design: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Sydney?
You can train to become a service delivery manager by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Sydney area that provide service delivery manager training. The closest campus is 4km away from the center of Sydney. You can also study a service delivery manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the service delivery manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
More about service delivery manager courses in Sydney
If you're looking to pursue a career as a Service Delivery Manager in Sydney, you've come to the right place. With a range of options available, including beginner and advanced courses, you can find the right fit for your experience level and career aspirations. The Service Delivery Manager courses in Sydney encompass both higher education and short courses tailored to equip you with the necessary skills to excel in this dynamic field.
For those just starting out, we offer two popular beginner courses: Service Design: Elevate and Service Design: Foundations. These courses are perfect for individuals with no prior experience, providing a solid foundation in service management principles and practices. By enrolling in these courses, you’ll learn the vital skills needed to support effective service delivery in organisations across Sydney.
For experienced learners seeking to advance their qualifications, the Bachelor of Commerce (Management) is an excellent choice. This advanced course offers in-depth knowledge and practical skills relevant to service delivery management and can significantly enhance your career prospects. Explore this opportunity and boost your professional development via the Bachelor of Commerce (Management) course.
The Service Delivery Manager role intersects with various fields of study, making it an exciting career path. You might also be interested in exploring business courses or dive into customer engagement strategies. These subjects will further enhance your qualifications and prepare you for a successful career in Sydney. Start your journey today by discovering the array of Service Delivery Manager courses in Sydney available to you.
Further reading


How to start a career in community management
18th August 2020