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A Retail Manager oversees the daily running of a retail store. You’ll supervise staff, set sales goals and manage budgets. Retail Managers ensure stores are meeting compliance standards and deal with any customer difficulties. You’ll manage stock levels and take care of promotional activities and advertising. You may also be involved with hiring and training new staff.
Retail Managers must have excellent leadership skills and be able to motivate their team. It’s important that you have a strong focus on customer service and can communicate well with your staff. Retail Managers need to be organised and have good problem solving abilities. You must be able to manage finances and set sales targets.
There are 6 courses available for people who want to become a Retail Manager. These are the top 5 most popular courses.
Possible job outcomes:
If you need business skills to launch your startup or open a new business try the BSB40320 Certificate IV in Entrepreneurship and New Business. This nationally recognised qualification will help you develop a business plan and establish the level of risk management, compliance and financing required to get your business off the ground. The course covers: financial planning, marketing new business ventures, recruitment and onboarding, product promotion, customer service strategies. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..
Average duration: 18 months.
The Dual Certificate IV in Entrepreneurship and New Business & Certificate IV in Marketing and Communication offers a dynamic blend of knowledge and skills necessary for success in the competitive business world. This program empowers students to master the art of starting and managing new ventures while gaining expertise in strategic marketing and effective communication techniques to drive business growth and build strong brands..
Average duration: 30 months.
The MST60119 Advanced Diploma of Applied Fashion Design and Merchandising is for production and design specialists in the TCF (textile, clothing and footwear) industries. Over 12-18 months of study you will learn all aspects of TCF quality management as well as fashion industry trends and innovations, TCF fibre and fabric performance, presenting a design concept, estimating production costs, TCF computing technologies. Graduate with a range of fashion business and technical production skills. Enquire now for the full list of study units, specialisation electives, and upcoming enrolment dates..
Average duration: 12 months.
The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course students must already hold a Certificate IV in Retail Management or have relevant work experience and employment history (to be deterimined by your chosen course provider). The Diploma of Retail Leadership (SIR50116) is a nationally recognised training qualification and part of the official Retail Services Training Package..
The SIR50317 Diploma of Retail Merchandise Management will give you the skills you need to plan a merchandise product range and overall merchandise strategy. This nationally recognised diploma suits senior retailing staff and merchandise specialists. The course covers: negotiating and establishing supply arrangements, developing marketing plans, conducting post trade analysis, merchandise buying trips, product development, product quality and compliance, communication and leadership. Enquire now for the list of entry requirements, study unit choices and upcoming enrolment dates..
In Australia, a full time Retail Manager generally earns $1,350 per week ($70,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a drop in employment numbers in recent years. There are currently 170,300 people working as a Retail Manager in Australia compared to 188,800 five years ago. Retail Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Retail Manager, consider enrolling in a Certificate IV in Retail Management. This course will develop your skills in a range of management issues such as customer service and store security. A Certificate IV in Small Business Management may also be appropriate.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within retail operations. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Retail Operations
Cashier
$960 weekly pay
Customer Service Assistant
Customer Service Representative
Retail Assistant
$850 weekly pay
Car Salesman
$1,250 weekly pay
Cluster Manager
Retail Manager
$1,350 weekly pay
Retail Supervisor
Retail Team Leader
$1,050 weekly pay
Area Manager
$1,730 weekly pay
Department Manager
Regional Manager
Store Manager
Learn more about Retail Manager courses in your area.