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BSBOPS404

Implement Customer Service Strategies

Vocational Education and Training

The BSBOPS404 Implement Customer Service Strategies unit enhances skills in delivering customer service within office leadership and management. It covers advising, executing, and assessing customer service tactics for addressing customer issues. This unit applies to individuals proficient in customer service strategies, capable of guiding and delegating tasks to colleagues. nquire now for a full list of entry requirements and available enrolment dates.

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Study mode

Online, On Campus

Duration

4 days - 5 days

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Skills Shortage

This course trains you for a role where skilled workers are in demand in Australia.

Industry-relevant

Learn skills employers need through industry-informed training.

Nationally recognised training

Training that is accredited and recognised across Australia.

Entry requirements

Entry requirements may vary by provider.

There are no formal academic requirements

Course fees

Fees can vary as they are set by individual training providers. The final cost will depend on your location, delivery method, and your eligibility for financial support.

Course fee

Varies by provider

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Career opportunities

This course will prepare you for the following roles.

Business Support Officer
Customer Service Officer
Customer Service Representative
Client Services Officer
Retail Manager
Retail Supervisor
Receptionist

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Business

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Customer Engagement

Accelerate your career and stand out from the crowd with specialist courses in customer engagement. Find out more and start your career today!

Career opportunities

Customer Service Representative
Customer Service Officer
Customer Service Manager
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Retail Operations

Specialise in Retail Operations, where you can drive customer satisfaction and retail store efficiency. Education pathways for domestic and international students.

Career opportunities

Store Manager
Retail Assistant
Retail Team Leader
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Find course providers near you

Compare course providers for the BSBSS00101 Business Operations Management Skill Set.

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Group314
On Campus
5 days
EZE Training
Online
4 days
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