Courses for beginners
There are no courses available in Perth Western Australia for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Perth Western Australia for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
Master of Business Administration (Marketing)
On Campus, Online
18 - 24 months
$46,680 - $58,200
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Perth, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Perth?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Perth area that provide customer relationship manager training. The closest campus is 25km away from the center of Perth. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
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$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Perth
Embarking on a career as a Customer Relationship Manager in Perth opens the door to numerous opportunities, particularly for those seeking advanced qualifications in the field. Currently, there are three distinguished Customer Relationship Manager courses in Perth that cater to experienced learners. These include the Certificate IV in Financial Services FNS41820, ideal for individuals looking to further their expertise, the Master of Business Administration (Marketing) for those wishing to enhance their managerial skills, and the Graduate Certificate in Professional Practice, which offers practical insights into the industry. These courses are offered by reputable training providers, including Edith Cowan University (ECU).
Understanding the essential competencies and skills required for a Customer Relationship Manager role is pivotal. Graduates of these Customer Relationship Manager courses in Perth can explore various related job roles that align with their new qualifications. Potential career pathways include opportunities as a Customer Service Representative, Customer Service Officer, or even progress to management positions such as a Customer Service Manager. Other options include specialised roles like Account Manager and Retention Specialist, making this an international hub for career advancement.
In Perth, the demand for skilled Customer Relationship Managers continues to rise, reflecting the growing importance of maintaining strong customer interactions in today’s business landscape. The structured training provided through these Customer Relationship Manager courses in Perth will equip you with the necessary tools and industry knowledge to excel in this competitive environment. With options to further develop skills as an Account Executive, or take on a leadership role as an Engagement Manager, having the right qualifications can significantly enhance your career trajectory. Start your journey today and become part of a vibrant workforce dedicated to exceptional customer experiences.
Further reading
Most popular retail courses
21st July 2022
