This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersEngagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Get qualified to work as an Engagement Manager with a course recognised across Australia. Speak to a training provider to learn more.
Salaries for Customer Engagement Managers start at $80,000 per annum and there are usually opportunties for performance incentives and bonuses. Increase your earning capacity by developing your sales and marketing skills as well as your ability to build authentic relationships.
There are more than 34,000 Customer Service Managers employed across Australia right now, some of these are Engagement Managers. They work in all industries and work sectors including government and not-for-profit.
Launch your career as an Engagement Manager with a VET qualification such as the Diploma of Business (Business Development) or the Advanced Diploma of Business, choosing electives in customer engagement. Alternately, to increase your earning potential, a Bachelor of Business (Marketing) would be ideal.
Source: Australian Government Labour Market Insights 2023
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If you're considering a career as an Engagement Manager, you’ll be pleased to discover a range of Engagement Manager courses in Perth. These courses are essential for equipping professionals with the skills necessary to thrive in customer-centric roles. In Perth, leading training providers such as Academies Australasia, Greenwich College, and Pivot Institute, offer comprehensive training options tailored to meet industry standards and workforce demands.
The pathway to become an Engagement Manager also intersects with various fields of study, including Business courses and Customer Engagement. These avenues not only provide foundational knowledge but also enhance your ability to manage client relationships effectively. By undertaking these courses, you can significantly improve your prospects in related job roles such as Customer Relationship Manager or Account Manager, both of which play a crucial role in establishing consumer loyalty and satisfaction.
In the vibrant city of Perth, the demand for skilled Engagement Managers continues to grow. This is reflected in numerous engaging learning opportunities provided by recognised institutions like Greystone College and Edith Cowan University. Upon completing your training, you'll be well-positioned to explore career options including Customer Experience Manager, and Service Delivery Manager, ensuring that you can make a remarkable impact in the field of customer engagement.
Furthermore, advancing your career as an Engagement Manager can open doors to numerous roles such as Customer Service Representative and Retention Specialist. By choosing from the available Engagement Manager courses in Perth, you are investing in your future, as these qualifications not only give you the skills needed for immediate roles but also the essential tools for career progression within the dynamic landscape of customer relationships.