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Customer Service Representative Courses in Perth

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Perth?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Perth

The following providers offer Customer Service Representative courses in Perth, Western Australia.
Insight Training
32142
3
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
North Metropolitan TAFE
52786
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
AMA Training Services
2010
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Training Unlimited
20891
1
Reach For Training
91280
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Skills Strategies International
2401
1
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Cartec Training
52502
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
The University of Notre Dame Australia
0064
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're considering a career in customer service, exploring the wide range of Customer Service Representative courses in Perth is a great starting point. With 18 courses available, potential learners can find the right fit for their current skill level. For beginners, options like the Certificate III in Retail and the Certificate III in Business (Customer Engagement) are among the most popular choices. Other valuable beginner courses include the Customer Experience: Elevate and the Customer Service Skill Set, both designed to equip you with essential customer service skills.

For experienced practitioners, advanced options such as the Certificate IV in General Insurance and the Certificate IV in Hospital or Health Services Pharmacy Support are available to deepen your expertise in customer service roles. The comprehensive offerings across various categories, such as business, retail, and customer engagement, ensure that there is a training pathway suitable for everyone, regardless of their professional background.

Perth boasts a vibrant job market for customer service representatives, making it an ideal location to enhance your qualifications through relevant training. By selecting from the available Customer Service Representative courses in Perth, you position yourself for success in this dynamic field. Whether you are entering the workforce or looking to advance your career, the right course can provide you with the skills and knowledge needed to excel in customer-facing roles. To explore your options further, visit the complete list of courses and training providers at Courses.com.au.