Courses for beginners
There are no courses available in Western Australia Western Australia for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Western Australia Western Australia for experienced learners with prior experience or qualifications.
FNS41820
Certificate IV in Financial Services
Blended, Online
12 months
$1,745 - $2,495
- There are no mandated entry requirements.
Master of Business Administration (Marketing)
On Campus, Online
18 - 24 months
$46,680 - $58,200
- There are no mandated entry requirements.
Graduate Certificate in Professional Practice
Online
6 - 12 months
$13,296
- There are no mandated entry requirements.
Key questions
How can I become a customer relationship manager?
To become a customer relationship manager in Western Australia, you may want to consider completing the Certified Salesforce Professional (Administrator). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Western Australia?
You can train to become a customer relationship manager by completing a qualification with Lumify Learn. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Western Australia area that provide customer relationship manager training. The closest campus is 25km away from the center of Western Australia. You can also study a customer relationship manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer relationship manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer relationship manager courses in Western Australia
If you're looking to advance your career in the dynamic field of customer relationship management, the Customer Relationship Manager courses in Western Australia are designed to help you build the essential skills and knowledge needed for success. With several reputable training providers, including ECU, you’ll find various options to suit your career goals. Whether you are embarking on your journey or seeking to refine your expertise, our courses cater to experienced learners who possess prior qualifications.
Among the advanced options available is the Certificate IV in Financial Services FNS41820, which prepares individuals for comprehensive roles within financial services. Additionally, the Master of Business Administration (Marketing) offers an in-depth understanding of marketing strategies that are beneficial in customer relationship management. You also have the option of enrolling in the Graduate Certificate in Professional Practice, which is geared towards professional advancement.
The job prospects following the completion of Customer Relationship Manager courses in Western Australia are promising, with many related roles to explore. Graduates can pursue careers as a Customer Service Representative, Customer Service Officer, or even advance to becoming a Customer Service Manager. Other lucrative career paths include being an Account Manager, Retention Specialist, and an Account Executive.
Enrolling in customer relationship management courses not only equips you with vital skills, but also opens doors to specialised fields of study like Business courses and Customer Engagement. By taking these courses, you can become a proficient Engagement Manager or a Client Services Officer. Additionally, if you aspire to lead, the role of a Partnerships Manager may be the perfect fit for you. Explore these opportunities and start your journey to becoming an influential leader in customer relationship management today!
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Further reading
Most popular retail courses
21st July 2022
