How do I become a Customer Service Officer in Bundaberg?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Bundaberg
The following providers offer Customer Service Officer courses in Bundaberg, Queensland.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Work Savvy
91778
1
Just Careers Training
91413
1
Australian Vocational Academy
0826
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- BSBOPS305 Process Customer Complaints
- LGA40120 Certificate IV in Local Government
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- BSBTEC301 Design and Produce Business Documents
- BSBSS00107 Marketing and Communication Foundations Skill Set
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- SITXFIN007 Process Financial Transactions
- BSBWRT311 Write simple documents
- SITHGAM023 Attend Gaming Machines
- SIR30316 Certificate III in Business to Business Sales
- AUR20116 Certificate II in Automotive Administration
- 10728NAT Certificate II in Spoken and Written English
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- SITXCCS014 Provide Service to Customers
- LGA30120 Certificate III in Local Government (Rates)
- 11040NAT Certificate III in Career Advancement
- PSPGEN100 Manage Conflict
- BSB30415 Certificate III in Business Administration
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- FNS20120 Certificate II in Financial Services
- ICP31220 Certificate III in Print Communications
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- 10856NAT Certificate IV in English Proficiency
Customer Service Officer careers
Explore a range of Customer Service Officer courses in Bundaberg, tailored to equip you with the essential skills required for success in the customer service field. Whether you're just starting or looking to advance your career, Bundaberg offers a variety of options to suit your needs. With 15 courses available, there is something for everyone aspiring to enter or progress in this dynamic industry. You can find more details on these Customer Service Officer courses in Bundaberg.
For beginners, there are 14 courses that provide foundational knowledge and skills. Popular options include the Certificate III in Business BSB30120, which lays the groundwork for business operations, and the Certificate II in Financial Services FNS20120, focusing on the essential financial skills needed in customer service. Other noteworthy courses are the Certificate III in Business (Administration) and the Infection Control Skill Set (Retail).
For those with prior qualifications or experience, one advanced option available is the Certificate IV in Local Government LGA40120, which enables learners to further develop their expertise and expand their career opportunities. This course is ideal for individuals seeking roles within local government sectors, including customer service positions that require a deeper understanding of community engagement and administrative duties.
The Customer Service Officer role extends into several areas of study, making it a versatile career path. Training in Business courses and Customer Engagement plays a vital role in strengthening your ability to manage customer relationships effectively. This not only enhances professional growth but also increases your employability in a competitive job market within Bundaberg and beyond.
The courses available in Bundaberg are designed to provide the knowledge and practical skills needed for success in various customer service roles. By enrolling in any of the Customer Service Officer courses in Bundaberg, you are taking a pivotal step towards building a fulfilling career. Make the most of your aspirations by exploring the courses listed at Customer Service Officer courses in Bundaberg, and invest in your future today.
