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Customer Service Officer Courses in Gisborne

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Gisborne?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

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To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

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All customer service officer courses

Customer Service Officer careers

Explore the range of Customer Service Officer courses in Gisborne, where aspiring professionals can develop essential skills needed for a successful career in customer service. With 18 different courses offered in this picturesque region of Victoria, you can find tailored training options that suit your needs. Local training providers, such as Albright and The Pharmacy Guild of Australia, deliver high-quality education ensuring students are well-equipped for the dynamic work environment of customer service.

In Gisborne, you can choose from a variety of courses that cater to different aspects of customer service. For instance, RT Ringwood Training offers a Certificate II in Applied Digital Technologies, providing you with the digital skills necessary for modern customer service roles. Meanwhile, SCA focuses on practical skills with their Provide Service to Customers course, which is ideal for those eager to enhance their interpersonal communication abilities.

The opportunities don’t stop there; GoTrain offers courses on using communications systems effectively, a vital area in today’s businesses. Additionally, Swinburne University of Technology delivers a Marketing and Communication Foundations Skill Set that can further boost your career prospects in customer service. Lastly, TAIE provides a Certificate II in Spoken and Written English, ensuring that language proficiency is not a barrier to your success in this field.

Investing in Customer Service Officer courses in Gisborne can be a pivotal step towards a rewarding career. By selecting a programme that resonates with your personal and professional goals, you can gain the skills and expertise necessary to thrive in diverse customer service roles. Leverage the exceptional offerings from reputable local providers and take your first step towards a fulfilling future by visiting Courses.com.au for more information.