How do I become a Customer Service Officer in Gisborne?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Gisborne
The following providers offer Customer Service Officer courses in Gisborne, Victoria.
MCI Institute
91088
1
Upskilled
40374
2
River Oak College
46425
1
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
AdvancED Education & Training
41332
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
The Academy of International Education (Australia)
21863
1
IVET Institute
40548
1
Macarthur Community College
6860
1
RT Ringwood Training
22475
1
Australian College of Skills & Education
45310
1
Australian Institute of Education and Training
121314
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- 10728NAT Certificate II in Spoken and Written English
- LGA30120 Certificate III in Local Government
- 22646VIC Certificate IV in EAL (Further Study)
- SITXCCS014 Provide Service to Customers
- AUR20116 Certificate II in Automotive Administration
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- LGA30120 Certificate III in Local Government (Leadership & Management)
- 11040NAT Certificate III in Career Advancement
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- SITXFIN007 Process Financial Transactions
- PSPGEN100 Manage Conflict
- BSBOPS404 Implement Customer Service Strategies
- TLIE2007 Use communications systems
- BSBWRT311 Write simple documents
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- 10856NAT Certificate IV in English Proficiency
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- LGA40120 Certificate IV in Local Government
- LGA50120 Diploma of Local Government (Rates)
- BSBTEC301 Design and Produce Business Documents
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- ICT20120 Certificate II in Applied Digital Technologies
- LGA30120 Certificate III in Local Government (Rates)
- SITHGAM023 Attend Gaming Machines
- HLTSS00065 Infection control Skill Set (Retail)
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
Customer Service Officer careers
Explore the range of Customer Service Officer courses in Gisborne, where aspiring professionals can develop essential skills needed for a successful career in customer service. With 18 different courses offered in this picturesque region of Victoria, you can find tailored training options that suit your needs. Local training providers, such as Albright and The Pharmacy Guild of Australia, deliver high-quality education ensuring students are well-equipped for the dynamic work environment of customer service.
In Gisborne, you can choose from a variety of courses that cater to different aspects of customer service. For instance, RT Ringwood Training offers a Certificate II in Applied Digital Technologies, providing you with the digital skills necessary for modern customer service roles. Meanwhile, SCA focuses on practical skills with their Provide Service to Customers course, which is ideal for those eager to enhance their interpersonal communication abilities.
The opportunities don’t stop there; GoTrain offers courses on using communications systems effectively, a vital area in today’s businesses. Additionally, Swinburne University of Technology delivers a Marketing and Communication Foundations Skill Set that can further boost your career prospects in customer service. Lastly, TAIE provides a Certificate II in Spoken and Written English, ensuring that language proficiency is not a barrier to your success in this field.
Investing in Customer Service Officer courses in Gisborne can be a pivotal step towards a rewarding career. By selecting a programme that resonates with your personal and professional goals, you can gain the skills and expertise necessary to thrive in diverse customer service roles. Leverage the exceptional offerings from reputable local providers and take your first step towards a fulfilling future by visiting Courses.com.au for more information.
