
How do I become a Customer Service Officer in Gisborne?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Gisborne
The following providers offer Customer Service Officer courses in Gisborne, Victoria.























Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading


Most popular retail courses
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7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSB30415 Certificate III in Business Administration
- 10856NAT Certificate IV in English Proficiency
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- BSBOPS404 Implement Customer Service Strategies
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- SITXCCS014 Provide Service to Customers
- LGA50120 Diploma of Local Government (Rates)
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- FNS20120 Certificate II in Financial Services
- BSBOPS305 Process Customer Complaints
- LGA30120 Certificate III in Local Government (Rates)
- LGA30120 Certificate III in Local Government
- LGA30120 Certificate III in Local Government (Leadership & Management)
- BSBSS00107 Marketing and Communication Foundations Skill Set
- SITXFIN007 Process Financial Transactions
- TLIE2007 Use communications systems
- ICT20120 Certificate II in Applied Digital Technologies
- 10728NAT Certificate II in Spoken and Written English
- 11040NAT Certificate III in Career Advancement
- AUR20116 Certificate II in Automotive Administration
- BSBWRT311 Write simple documents
- PSPGEN100 Manage Conflict
- 22646VIC Certificate IV in EAL (Further Study)
- SIR30316 Certificate III in Business to Business Sales
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- BSBTEC301 Design and Produce Business Documents
Customer Service Officer careers
Explore the range of Customer Service Officer courses in Gisborne, where aspiring professionals can develop essential skills needed for a successful career in customer service. With 18 different courses offered in this picturesque region of Victoria, you can find tailored training options that suit your needs. Local training providers, such as Albright and The Pharmacy Guild of Australia, deliver high-quality education ensuring students are well-equipped for the dynamic work environment of customer service.
In Gisborne, you can choose from a variety of courses that cater to different aspects of customer service. For instance, RT Ringwood Training offers a Certificate II in Applied Digital Technologies, providing you with the digital skills necessary for modern customer service roles. Meanwhile, SCA focuses on practical skills with their Provide Service to Customers course, which is ideal for those eager to enhance their interpersonal communication abilities.
The opportunities don’t stop there; GoTrain offers courses on using communications systems effectively, a vital area in today’s businesses. Additionally, Swinburne University of Technology delivers a Marketing and Communication Foundations Skill Set that can further boost your career prospects in customer service. Lastly, TAIE provides a Certificate II in Spoken and Written English, ensuring that language proficiency is not a barrier to your success in this field.
Investing in Customer Service Officer courses in Gisborne can be a pivotal step towards a rewarding career. By selecting a programme that resonates with your personal and professional goals, you can gain the skills and expertise necessary to thrive in diverse customer service roles. Leverage the exceptional offerings from reputable local providers and take your first step towards a fulfilling future by visiting Courses.com.au for more information.