How do I become a Customer Service Officer in Orange?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Orange
The following providers offer Customer Service Officer courses in Orange, New South Wales.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
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7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSBTEC301 Design and Produce Business Documents
- SITXFIN007 Process Financial Transactions
- FWP20616 Certificate II in Timber Merchandising
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- LGA30120 Certificate III in Local Government
- SITXCCS014 Provide Service to Customers
- AUR21120 Certificate II in Automotive Sales
- LGA30120 Certificate III in Local Government (Rates)
- 10856NAT Certificate IV in English Proficiency
- ICP31220 Certificate III in Print Communications
- 10728NAT Certificate II in Spoken and Written English
- FNS20120 Certificate II in Financial Services
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- 22646VIC Certificate IV in EAL (Further Study)
- SIR30316 Certificate III in Business to Business Sales
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- SITHGAM023 Attend Gaming Machines
- LGA40120 Certificate IV in Local Government
- PSPGEN100 Manage Conflict
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- ICT20120 Certificate II in Applied Digital Technologies
- BSBWRT311 Write simple documents
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- SITSS00088 Online Engagement for Small Business
- LGA50120 Diploma of Local Government (Rates)
- TLIE2007 Use communications systems
- SIR30116 Certificate III in Community Pharmacy (Front of House)
Customer Service Officer careers
If you're looking to kickstart your career in customer service, you'll find a range of excellent Customer Service Officer courses in Orange. With 15 courses available in the region, there are opportunities tailored for both beginners and experienced learners. For those just starting, consider enrolling in the Certificate III in Business or the Certificate II in Financial Services. These programmes, along with offerings like the Certificate III in Retail (Customer Relationships Skill Set), will equip you with the essential skills required to succeed in a customer service role.
For learners with prior experience, the Certificate IV in Local Government provides advanced knowledge that can significantly bolster your chances of career advancement. All of these courses are delivered by reputable training providers, including VERTO, ensuring that you're receiving a quality education. Located in the heart of Orange, these organisations are committed to supporting your growth as a customer service professional.
Orange, with its vibrant community and growing economy, offers a fantastic backdrop for your education in customer service. Enrolling in Customer Service Officer courses in Orange not only prepares you for exciting job opportunities but also connects you with industry professionals and resources that will aid your learning journey. Don't miss out on the chance to boost your career with courses designed for different skill levels, from beginner to advanced, and make a positive impact in the customer service field.