
Courses for beginners
There are no courses available in New South Wales New South Wales for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in New South Wales New South Wales for experienced learners with prior experience or qualifications.
Diploma of Retail Leadership
- There are no mandated entry requirements.


Certificate IV in Retail Management
- Completed Certificate III in Retail or equivalent qualifications OR
- Evidence of relevant skills, knowledge and employment experience








Diploma of Retail Merchandise Management
- There are no mandated entry requirements.

Key questions
How can I become a department manager?
To become a department manager in New South Wales, you may want to consider completing the Diploma of Retail Leadership. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in New South Wales?
You can train to become a department manager by completing a qualification with GEM College of International Business or Australian College of Training. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the New South Wales area that provide department manager training. The closest campus is 31km away from the center of New South Wales. You can also study a department manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the department manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Courses by location
- Department Manager courses in Albury
- Department Manager courses in Armidale
- Department Manager courses in Ballina
- Department Manager courses in Bathurst
- Department Manager courses in Blue Mountains
- Department Manager courses in Central Coast
- Department Manager courses in Coffs Harbour
- Department Manager courses in Dubbo
- Department Manager courses in Goulburn
- Department Manager courses in Griffith
- Department Manager courses in Lismore
- Department Manager courses in Maitland
- Department Manager courses in Nelson Bay
- Department Manager courses in Newcastle
- Department Manager courses in Orange
- Department Manager courses in Port Macquarie
- Department Manager courses in Queanbeyan
- Department Manager courses in Richmond
- Department Manager courses in Sydney
- Department Manager courses in Tamworth
- Department Manager courses in Taree
- Department Manager courses in Tweed Heads
- Department Manager courses in Wagga Wagga
- Department Manager courses in Wollongong
Further reading


What can you do with a Diploma of Leadership and Management?
20th April 2021