
How do I become an Engagement Manager in Gladstone?
Get qualified to work as an Engagement Manager with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Gladstone
The following providers offer Engagement Manager courses in Gladstone, Queensland.













Common questions
Salaries for Customer Engagement Managers start at $80,000 per annum and there are usually opportunties for performance incentives and bonuses. Increase your earning capacity by developing your sales and marketing skills as well as your ability to build authentic relationships.
There are more than 34,000 Customer Service Managers employed across Australia right now, some of these are Engagement Managers. They work in all industries and work sectors including government and not-for-profit.
Launch your career as an Engagement Manager with a VET qualification such as the Diploma of Business (Business Development) or the Advanced Diploma of Business, choosing electives in customer engagement. Alternately, to increase your earning potential, a Bachelor of Business (Marketing) would be ideal.
Source: Australian Government Labour Market Insights 2023
Related career opportunities
Browse occupations related to Engagement Manager
Further reading


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4th August 2021Engagement Manager careers
If you are looking to advance your career in the field of engagement management, there are excellent Engagement Manager courses in Gladstone tailored for experienced learners. The Gladstone region offers a variety of specialised courses that equip you with essential skills in leadership, project management, business administration, and marketing. Courses such as the Diploma of Leadership and Management BSB50420 and the Certificate IV in Project Management Practice BSB40920 are designed to enhance your expertise and prepare you for challenging roles in the engagement management sector.
Gladstone’s training hubs offer robust programs like the Diploma of Business BSB50120 and the Diploma of Marketing and Communication BSB50620, which focus on vital skills that drive customer engagement and satisfaction in today’s competitive market. Additionally, you might be interested in pursuing higher education options such as the Master of Business Administration. These qualifications not only enhance your CV but also open doors to various roles within the industry.
Upon completing your training, roles such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager will be within your reach. You can also explore opportunities as a Customer Service Representative, Customer Service Officer, or even a Customer Service Manager. Each of these positions plays a crucial role in fostering customer loyalty and driving business success.
Engagement Manager courses are not only integral to your professional development; they also provide valuable insights into related fields such as business and customer engagement. Completing these courses will equip you with the qualifications needed for various roles, including Account Manager, Retention Specialist, and Account Executive. Consider investing in your future by enrolling in one of the many available courses to truly thrive within the vibrant Gladstone community and the broader engagement management industry.