
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you are looking to start a career in hospitality, specifically as a hotel receptionist, there are a variety of excellent Hotel Receptionist courses in New South Wales available to you. These courses are designed for beginners and provide the foundational skills needed to excel in this dynamic field. Not only will you gain valuable knowledge, but you will also enhance your employability in the thriving hospitality sector across cities like Sydney, Wollongong, and Newcastle.
One of the most popular options is the Certificate III in Hospitality SIT30622, which offers comprehensive training in essential hospitality skills. This course is delivered by reputable training providers such as YBI and QCA. With a focus on practical skills and customer service, this qualification can set you apart in the competitive job market.
Another excellent opportunity includes the Certificate II in Hospitality SIT20316, provided by CEDoW. This beginner-level course introduces you to the fundamental aspects of working in hospitality, ensuring you are well-prepared for various roles within the industry, including front desk operations and customer interaction.
For those specifically interested in customer service, the Provide Service to Customers SITXCCS014 course offered by SCA is a fantastic choice. This short course focuses on honing your customer service skills, a critical component of any hotel receptionist's job. You'll learn how to handle inquiries and provide assistance to guests effectively.
With a total of 5 Hotel Receptionist courses in New South Wales, including Customer Service Skill Set SITSS00078 and the Certificate III in Hospitality SIT30616, aspiring professionals have a wealth of options to choose from. Regardless of the course you select, you will receive quality training from established providers in your area, helping you embark on a successful career in hotel reception.