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Information Officer Courses in Western Australia

Information Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.

How do I become an Information Officer in Western Australia?

Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.

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There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.

Source: Australian Government Labour Market Insights

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You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

Most popular information technology courses

10th July 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Information Officer careers

If you’re looking to start a career as an Information Officer, there are numerous Information Officer courses in Western Australia available to cater to a variety of experience levels. For beginners, courses such as the Certificate III in Tourism SIT30122 and the Certificate II in Government PSP20122 provide foundational skills necessary for effective information management. These beginner courses are perfect for those with no prior experience or qualifications, helping you build a solid base in the Information Officer field.

For those with some experience, advanced courses such as the Diploma of Library and Information Services BSB50520 and the Certificate IV in Library and Information Services BSB40720 are excellent options. These programs are designed to deepen your knowledge and skills, preparing you for specialized roles in information management. Regardless of your experience level, you can find quality training from local providers such as South Metropolitan TAFE, ensuring that you receive accredited education right here in Western Australia.

Completing an Information Officer course can open up a variety of job opportunities in the area. Graduates can explore roles such as Administration Manager, Business Administrator, and even Executive Assistant, among others. The skills acquired through these courses align perfectly with the requirements of these positions, enabling you to thrive in a dynamic work environment. For a full overview of the options available to you, consider browsing the complete list of Information Officer courses in Western Australia.