
Courses for beginners
There are 4 courses available in Sydney New South Wales for beginner learners with no prior experience or qualifications.
Certificate III in Information Technology
- There are no mandated entry requirements.




Certificate III in Information Technology (Basic Cyber Security Awareness)
- There are no mandated entry requirements.


Entry to Tech Skill Set
- There are no mandated entry requirements.

Certificate III in Information Technology (Basic Cloud Computing)
- There are no mandated entry requirements.

Courses for experienced learners
There are 4 courses available in Sydney New South Wales for experienced learners with prior experience or qualifications.
Certificate IV in Information Technology (Systems Administration Support)
- There are no mandated entry requirements.



Certificate IV in Information Technology (Cyber Security)
- There are no mandated entry requirements.


Certificate IV in Information Technology
- There are no mandated entry requirements.

Certificate IV in Information Technology (Cloud Computing)
- There are no mandated entry requirements.

Key questions
How can I become a it support officer?
To become a it support officer in Sydney, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Sydney?
You can train to become a it support officer by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Sydney area that provide it support officer training. The closest campus is 1km away from the center of Sydney. You can also study a it support officer course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the it support officer sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Service Desk Analyst
Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
IT Manager
IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
IT Technician
An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.
Computer Technician
A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.
ICT Support Engineer
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
IT Specialist
An IT Specialist manages technology infrastructure, troubleshooting issues, ensuring system security, and providing user support to maintain efficiency.
Cloud Support Technician
A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.
More about it support officer courses in Sydney
If you're considering a career as an IT Support Officer, pursuing relevant education is crucial, and there are numerous IT Support Officer courses in Sydney that cater to all skill levels. Beginners can start with fundamental courses such as the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120. For those who are more experienced, advanced options are available, including the Certificate IV in Information Technology ICT40120 and the Certificate IV in Information Technology (Cyber Security) ICT40120. With 10 courses offered in total, taking a step towards your IT career has never been easier!
Several reputable training providers deliver these courses in the Sydney area, ensuring high-quality education tailored to the needs of future IT Support Officers. Notable providers include CEDoW, who offers a range of IT courses, and AAAS, along with ACA. Whether you aspire to work as a Help Desk Support, a Service Desk Analyst, or even an IT Manager, the training you receive here will equip you with the necessary skills to excel in any role. Explore the different pathways available and find one that suits your aspirations!
By completing any of the IT Support Officer courses in Sydney, you are positioning yourself for various exciting job roles in the growing IT sector. Career options such as QA Tester, IT Technician, and Network Administrator are just some pathways you could pursue. Embrace the opportunity to gain valuable skills through Information Technology courses and IT Support training available right at your doorstep in Sydney. Your journey into the world of technology starts here!
Further reading


How to get started in Information and Communications Technology (ICT)
26th September 2019