
Courses for beginners
There are 4 courses available in Townsville Queensland for beginner learners with no prior experience or qualifications.
Certificate III in Information Technology
- There are no mandated entry requirements.




Certificate III in Information Technology (Basic Cyber Security Awareness)
- There are no mandated entry requirements.


Entry to Tech Skill Set
- There are no mandated entry requirements.

Certificate III in Information Technology (Basic Cloud Computing)
- There are no mandated entry requirements.

Courses for experienced learners
There are 4 courses available in Townsville Queensland for experienced learners with prior experience or qualifications.
Certificate IV in Information Technology (Systems Administration Support)
- There are no mandated entry requirements.



Certificate IV in Information Technology (Cyber Security)
- There are no mandated entry requirements.


Certificate IV in Information Technology
- There are no mandated entry requirements.

Certificate IV in Information Technology (Cloud Computing)
- There are no mandated entry requirements.

Key questions
How can I become a it support officer?
To become a it support officer in Townsville, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Townsville?
You can train to become a it support officer by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Townsville area that provide it support officer training. The nearest campus is located right in the center of Townsville. You can also study a it support officer course through online, traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the it support officer sector.
QA Tester
A QA Tester ensures software quality by creating test plans, identifying defects, and performing manual and automated testing to meet standards and client expectations.
Software Tester
A Software Tester ensures software quality by performing tests, designing test plans, documenting results, and collaborating with developers.
Help Desk Support
Help Desk Support Technicians provide technical support for hardware and software, troubleshoot issues, and assist users via various communication channels.
Service Desk Analyst
Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.
Systems Administrator
System Administrators manage daily operations of computer networks, configuring and maintaining systems, training users, and troubleshooting issues.
IT Manager
IT Managers oversee IT departments, managing staff and security, analysing needs, procuring systems, and planning for business growth and operational changes.
Network Administrator
Network Administrators install, manage, and upgrade networks, troubleshoot issues, set up users, and maintain system security and passwords.
IT Technician
An IT Technician troubleshoots, repairs, and maintains computer systems, working in-person or remotely, requiring strong technical and customer service skills.
Computer Technician
A Computer Technician diagnoses and repairs IT equipment, installs systems, consults clients, and ensures maintenance while providing customer service.
ICT Support Engineer
An ICT Support Engineer ensures an organisation's IT infrastructure runs smoothly by diagnosing and resolving issues, configuring systems, and providing training to staff.
IT Specialist
An IT Specialist manages technology infrastructure, troubleshooting issues, ensuring system security, and providing user support to maintain efficiency.
Cloud Support Technician
A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.
More about it support officer courses in Townsville
If you're looking to embark on a fulfilling career in technology, our IT Support Officer courses in Townsville are an excellent choice. With a total of 9 courses available, you can find the perfect fit whether you're starting fresh or looking to advance your skills in the IT industry. For beginners with no prior experience, we recommend the Certificate III in Information Technology ICT30120, or explore the Certificate III in Information Technology (Basic Cyber Security Awareness). These courses are designed to equip you with essential skills and knowledge to thrive in IT support roles in the vibrant Townsville area.
For those with some experience looking to deepen their expertise, our advanced options include the Certificate IV in Information Technology (Systems Administration Support), which offers specialised training tailored to support systems and network infrastructures. Additionally, courses like the Certificate IV in Information Technology (Cyber Security) will prepare you for the growing demands in the field of IT security. Investing in your education through these Information Technology courses not only enhances your employability but also positions you for various career opportunities.
With the right training, you can explore exciting job roles such as Help Desk Support and Service Desk Analyst within Townsville's expanding tech landscape. As you progress, consider aiming for positions like IT Manager or Systems Administrator. With a solid foundation from our IT Support Officer courses in Townsville, you’ll be well-prepared to take on challenges in the IT industry and excel in your chosen career path.
Further reading


How to get started in Information and Communications Technology (ICT)
26th September 2019