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IT Support Officer Courses in Newcastle

An IT Support Officer resolves IT issues, guides clients, performs repairs, provides remote or in-person support, and recommends software solutions.

    • 0.299 AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become an IT Support Officer in Newcastle?

Get qualified to work as an IT Support Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Newcastle

The following providers offer IT Support Officer courses in Newcastle, New South Wales.
MCI Institute
91088
1
Lumify Learn
45994
7
Academy IT
40358
2
Canberra Institute of Technology
0101
1
National Polytechnic of Australia
45960
1
TAFE NSW
90003
1
Shafston School of Business
45694
1
North Regional TAFE
52788
1
Chisholm Institute
0260
1
My Skills Australia
91037
1
Sydney Metro College
41204
1
Australian Academy of Advanced Skills
45240
2

Common questions

In Australia, a full time IT Support Officer generally earns $1,445 per week ($75,140 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in worker numbers over the last five years. There are currently 84,800 people employed in this sector in Australia and many of them specialise as an IT Support Officer. IT Support Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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If you’re planning a career as an IT Support Officer, consider enrolling in a Diploma of Information Technology. This course addresses issues including cyber security practices and awareness programs. You’ll be able to specialise in an area that suits your career plans such as advanced networking, advanced programming, cloud engineering, advanced web development or gaming.

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Further reading

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Most popular information technology courses

10th July 2022

All it support officer courses

IT Support Officer careers

If you're looking to advance your career in the technology sector, consider enrolling in one of the numerous IT Support Officer courses in Newcastle. These courses are designed to equip you with the essential skills and knowledge needed to excel in various IT support roles. Enrolling in a reputable course can open doors to numerous job opportunities in Newcastle, where the demand for skilled IT professionals continues to grow.

Newcastle is home to several training providers that offer recognised qualifications in IT and IT Support. By participating in these IT Support courses, you will gain hands-on experience and practical insights into the industry. Moreover, these courses not only cover the fundamental aspects of IT support but also delve into advanced technologies, preparing you for a thriving career in a dynamic environment.

In addition to technical skills, IT Support Officer courses in Newcastle also focus on developing your problem-solving abilities and customer service skills. This holistic approach ensures that graduates are well-prepared to handle the challenges of the IT landscape. For more information on specialised training and a comprehensive list of available courses, visit the Information Technology courses page, and take the first step towards a rewarding career in IT support.