Courses for beginners
There are 2 courses available in Ballarat Victoria for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Service Design: Foundations
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Courses for experienced learners
There is 1 course available in Ballarat Victoria for experienced learners with prior experience or qualifications.
Bachelor of Commerce (Management)
On Campus, Online
36 months
$47,964 - $50,337
- There are no mandated entry requirements.
Key questions
How can I become a service delivery manager?
To become a service delivery manager in Ballarat, you may want to consider completing the Service Design: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Ballarat?
You can train to become a service delivery manager by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Ballarat area that provide service delivery manager training. The closest campus is 83km away from the center of Ballarat. You can also study a service delivery manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the service delivery manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
More about service delivery manager courses in Ballarat
If you're looking to establish a career as a Service Delivery Manager in Ballarat, you've come to the right place. Our comprehensive list of Service Delivery Manager courses in Ballarat provides several options tailored to meet your learning needs, whether you're a complete beginner or someone with previous experience in the field. With a total of three courses available, you can gain the necessary skills and knowledge to excel in this role while studying in the vibrant city of Ballarat, postcode 3350.
For those just starting out, we have two beginner courses that are perfect for learners without prior experience: the Service Design: Foundations and the Service Design: Elevate. These courses will equip you with the essential principles of service management and design, setting a solid foundation for your future career as a Service Delivery Manager. Plus, they are offered by reputable training providers like Deakin University, ensuring you receive quality education right here in Ballarat.
If you're an experienced professional looking to take your career to the next level, consider enrolling in the Bachelor of Commerce (Management). This advanced course delivers a comprehensive curriculum that dives deep into management principles, which are vital for effectively leading service delivery teams. Pursuing this qualification can open doors to various roles in the management and business sectors within Ballarat and beyond.
Moreover, once you've completed your training, you might also want to explore related job roles that can complement your qualifications as a Service Delivery Manager. Opportunities such as a Customer Relationship Manager, Customer Experience Manager, and Customer Service Manager are just a few examples of pathways you could consider. These career options also provide a chance to leverage the skills you've gained through your courses.
In addition to enhancing your qualifications, exploring these business courses and Customer Engagement programmes will give you a well-rounded understanding of the industry. With multiple providers, including respected institutions, delivering these courses in Ballarat, you're sure to find an option that suits your needs. Don't miss out on the chance to boost your career in service delivery management – check out the Service Delivery Manager courses in Ballarat today!
Further reading
How to start a career in community management
18th August 2020
