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Sales Representatives (also known as a sales rep or sales agent) represent an organisation’s products and services — building relationships with prospects and customers, and arranging sales and deliveries. They are usually allocated a customer group based on geographic location or annual spend history.
As a Sales Representative you might be visiting a customer at their venue or office, developing a promotion with the marketing team, following up an order that was delivered incorrectly, or researching sales opportunities in your region. You’ll need strong interpersonal skills and advanced knowledge of sales and marketing strategy.
There are 2 courses available for people who want to become a Sales Representative.
Possible job outcomes:
A Certificate III in Business to Business Sales will give you the skills you need to work as a sales representative or customer service officer. This course is designed for anyone who sells products to other businesses as part of their work role. Whether you deal with wholesalers, large companies or small businesses, this qualification will help you build strong business to business relationships. The Certificate III in Business to Business Sales covers a range of topics relevant to this field of work. Course delivery will vary depending on your provider, but you might cover subjects including building customer relationships and loyalty, optimising customer and territory coverage and providing sales solutions to customers. Enquire now for a full list of study units, entry requirements and start dates..
Average duration: 12 months.
In Australia, a full time Sales Representative generally earns $1,400 per week ($73,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. Sales Representatives often work on a commission basis and have the opportunity to earn large salaries based on achieved sales.
There are approximately 87,400 Sales Representatives employed in Australia right now, and this job has been in a gradual decline over the past 5 years. Sales Representatives are employed by larger organisations in all industry groups and employment sectors.
Source: Australian Government Labour Market Insights
Get started as a Sales Representative with the Certificate IV in Business Sales or the Certificate IV in Customer Engagement. If you are working for a retail group you might consider the Certificate III or IV in Retail. These courses take 6-12 months to complete.
We’ll find nearby campuses and check if you’re eligible for funding in your state.
Here are some potential career pathways within sales. Click on an occupation to learn more about the role and the qualifications that can help you get started in this industry.
Sales
Sales Consultant
$960 weekly pay
Telemarketer
$1,050 weekly pay
Business Development Manager
$1,650 weekly pay
ICT Sales Assistant
$1,250 weekly pay
Sales Analyst
Sales Manager
Sales Representative
$1,400 weekly pay
Account Executive
$1,630 weekly pay
Business Development Executive
Customer Success Manager
$1,730 weekly pay
Presales Consultant
$1,920 weekly pay
Learn more about Sales Representative courses in your area.