Customer Service Manager Courses in Canberra
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
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How do I become a Customer Service Manager in Australian Capital Territory
Get qualified to work as a Customer Service Manager in Canberra with a course recognised across Australia. Speak to a training provider to learn more.
BSB50620
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL
Become a marketing manager or independent marketing consultant with the BSB50620 Diploma of Marketing and Communication. This nationally recognised diploma builds on your existing skills and marketing knowledge, and teaches you how to develop advanced marketing and social medial engagement plans. During your studies you will be carrying out market research and conducting marketing audits, as well as learning copywriting and the subtle art of persuasion. The course also covers: the marketing mix, budgets a...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL
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BSB50420
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB50420 Diploma of Leadership and Management is for the next generation of business leaders who need highly developed emotional intelligence and the ability to communicate with influence. This nationally recognised diploma has a heavy focus on interpersonal skills and relationship building, while teaching you how to develop administrative systems, operational plans, budgets, policy and compliance documents. Choose electives in areas that support your job role: finance, administration, risk management...
Career opportunities
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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BSB50120
Duration
4 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB50120 Diploma of Business is for business leaders and unit managers needing a hands-one qualification that supports their actual job role. This nationally recognised diploma builds on your existing skills and allows you to specialise in one of nine different areas — operations, leadership, organisational development, compliance, sales, digital and data, procurement, records and information management, or evaluation. You’ll graduate with greatly improved confidence, critical thinking and communicati...
Career opportunities
Duration
4 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
Find a provider
BSBTWK401
The BSBTWK401 Build and Maintain Business Relationships develops the skills and knowledge needed to establish, develop, and maintain effective work relationships and networks. It applies to individuals with broad knowledge of networking and negotiation, including freelance or contract workers. This focuses on relationship building and negotiation skills, enabling individuals to contribute to solutions for unpredictable problems and provide guidance to others.
Enquire now for a full list of entry requireme...
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Course providers
The following providers offer Customer Service Manager courses in Canberra.
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