How do I become a Customer Service Officer in Alice Springs?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Alice Springs
The following providers offer Customer Service Officer courses in Alice Springs, Northern Territory.
MCI Institute
91088
1
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
River Oak College
46425
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSBSS00107 Marketing and Communication Foundations Skill Set
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- 10728NAT Certificate II in Spoken and Written English
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- LGA50120 Diploma of Local Government (Rates)
- SITHGAM023 Attend Gaming Machines
- ICT20120 Certificate II in Applied Digital Technologies
- BSBWRT311 Write simple documents
- SITXCCS014 Provide Service to Customers
- BSB30415 Certificate III in Business Administration
- SITXFIN007 Process Financial Transactions
- 11040NAT Certificate III in Career Advancement
- BSBTEC301 Design and Produce Business Documents
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- PSPGEN100 Manage Conflict
- BSBOPS404 Implement Customer Service Strategies
- 10856NAT Certificate IV in English Proficiency
- HLTSS00065 Infection control Skill Set (Retail)
- LGA30120 Certificate III in Local Government (Rates)
- LGA30120 Certificate III in Local Government (Leadership & Management)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SIR30316 Certificate III in Business to Business Sales
- AUR21120 Certificate II in Automotive Sales
- 22646VIC Certificate IV in EAL (Further Study)
Customer Service Officer careers
Are you considering a career as a Customer Service Officer in Alice Springs? Enrolling in dedicated Customer Service Officer courses in Alice Springs is an excellent way to acquire the necessary skills and knowledge. With a variety of courses available, you can get the training required to excel in this vital role, where you'll play a key part in enhancing customer experiences and fostering strong relationships.
These courses are designed to equip you with comprehensive knowledge of the business landscape, which can also be beneficial if you're interested in exploring related fields. You may want to look into Business courses or delve deeper into Customer Engagement studies. Gaining expertise in these areas can further enhance your employability and prepare you for various roles within the customer service sector.
Upon completing your training, you might be inspired to take on roles such as a Customer Relationship Manager or a Customer Experience Manager. Alternatively, positions like Service Delivery Manager or Account Manager could be suitable paths for those eager to advance further in the industry. The range of career options is vast, making this field dynamic and rewarding.
Moreover, if you’re looking to branch out, other potential roles that might pique your interest include Customer Service Representative and Customer Service Manager. With 14 different Customer Service Officer courses in your local area of Alice Springs, you have ample opportunities to expand your skill set and professional network.
Don’t miss out on the exciting possibilities a career in customer service offers. Whether you aim for entry-level positions or aspire to become a Engagement Manager or a Business Relationship Manager, the right training can set you on the path to achieving your professional goals. Start exploring the Customer Service Officer courses in Alice Springs today and take the first step towards a fulfilling career in customer service.
