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Customer Service Officer Courses in Maryborough

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Maryborough?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Maryborough

The following providers offer Customer Service Officer courses in Maryborough, Queensland.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Work Savvy
91778
1
Just Careers Training
91413
1
Australian Vocational Academy
0826
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Axiom College
40489
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

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All customer service officer courses

Customer Service Officer careers

If you're looking to jumpstart your career in customer service, enrolling in Customer Service Officer courses in Maryborough is an excellent choice. With a variety of courses tailored for beginners, you can gain the foundational skills needed to thrive in this in-demand field. Popular options include the Certificate III in Business BSB30120 and the Certificate II in Financial Services FNS20120. These courses cover essential business practices and customer engagement techniques that are crucial for any aspiring Customer Service Officer.

For those seeking a more specialised training, courses such as the Certificate III in Retail (Customer Relationships Skill Set) SIR30216 are designed to enhance customer interaction skills. Furthermore, the Certificate III in Community Pharmacy SIR30116 offers a unique perspective on providing customer service within the healthcare sector, making it ideal for those interested in blending retail with community support roles. These options make it easy to find a course that fits your career aspirations right here in Maryborough.

In addition to beginner courses, there are also more advanced options for those with prior experience. The Certificate IV in Local Government LGA40120 is a notable example, equipping learners with essential skills for higher-level positions in customer service, particularly within local government. Each of these business courses promotes practical learning that will set you up for a successful career path.

Embracing a career in customer service not only offers the potential for personal growth but also a chance to make a positive impact in your community. By choosing from the extensive range of Customer Service Officer courses in Maryborough, you are taking the first step towards a fulfilling role in helping others. Explore your options today and see which course aligns best with your career goals, whether it’s through vocational education or short courses tailored to develop your skills in customer engagement.