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Customer Service Officer Courses in Windsor

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Windsor?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

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All customer service officer courses

Customer Service Officer careers

Enhancing your career opportunities in the customer service sector is now more accessible than ever with the wide range of Customer Service Officer courses in Windsor. Whether you are a beginner looking to enter the field or an experienced professional seeking to enhance your skills, the Windsor area offers an array of training options. Among the most popular beginner courses are the Certificate III in Business BSB30120 and the Provide Service to Customers course, both recognised for their relevance in today's job market.

The training providers in Windsor are committed to delivering high-quality education that meets industry standards. Notable providers include Gamma College, The Pharmacy Guild of Australia, and AIET. Each of these institutions offers various Certificate III in Community Pharmacy and other course options tailored to fit your schedule and learning needs in Windsor.

For those with prior qualifications or experience, advanced pathways such as the Certificate IV in Local Government offer opportunities for career advancement. Completing these Customer Service Officer courses in Windsor can open doors to various job roles, including Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager.

As you explore the offerings, consider how these Customer Service Officer courses in Windsor not only provide essential skills but also significantly increase your employability within the growing customer service industry. With numerous career paths available, such as Customer Service Representative and Client Services Officer, the education you receive will serve as a vital stepping stone in your professional development journey.