
How do I become a Customer Service Officer in Windsor?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Windsor
The following providers offer Customer Service Officer courses in Windsor, Victoria.























Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading


Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSBWRT311 Write simple documents
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SIR30316 Certificate III in Business to Business Sales
- LGA50120 Diploma of Local Government (Rates)
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- LGA40120 Certificate IV in Local Government
- 10728NAT Certificate II in Spoken and Written English
- BSB30415 Certificate III in Business Administration
- 22646VIC Certificate IV in EAL (Further Study)
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- BSBTEC301 Design and Produce Business Documents
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- SITXCCS014 Provide Service to Customers
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SITHGAM023 Attend Gaming Machines
- ICT20120 Certificate II in Applied Digital Technologies
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- FNS20120 Certificate II in Financial Services
- AUR20116 Certificate II in Automotive Administration
- 11040NAT Certificate III in Career Advancement
- FWP20616 Certificate II in Timber Merchandising
- TLIE2007 Use communications systems
- ICP31220 Certificate III in Print Communications
- LGA30120 Certificate III in Local Government (Leadership & Management)
- LGA30120 Certificate III in Local Government (Rates)
- SITSS00088 Online Engagement for Small Business
Customer Service Officer careers
Enhancing your career opportunities in the customer service sector is now more accessible than ever with the wide range of Customer Service Officer courses in Windsor. Whether you are a beginner looking to enter the field or an experienced professional seeking to enhance your skills, the Windsor area offers an array of training options. Among the most popular beginner courses are the Certificate III in Business BSB30120 and the Provide Service to Customers course, both recognised for their relevance in today's job market.
The training providers in Windsor are committed to delivering high-quality education that meets industry standards. Notable providers include Gamma College, The Pharmacy Guild of Australia, and AIET. Each of these institutions offers various Certificate III in Community Pharmacy and other course options tailored to fit your schedule and learning needs in Windsor.
For those with prior qualifications or experience, advanced pathways such as the Certificate IV in Local Government offer opportunities for career advancement. Completing these Customer Service Officer courses in Windsor can open doors to various job roles, including Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager.
As you explore the offerings, consider how these Customer Service Officer courses in Windsor not only provide essential skills but also significantly increase your employability within the growing customer service industry. With numerous career paths available, such as Customer Service Representative and Client Services Officer, the education you receive will serve as a vital stepping stone in your professional development journey.