
Courses for beginners
There are no courses available in Canberra Australian Capital Territory for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Canberra Australian Capital Territory for experienced learners with prior experience or qualifications.
Diploma of Retail Leadership
- There are no mandated entry requirements.


Certificate IV in Retail Management
- Completed Certificate III in Retail or equivalent qualifications OR
- Evidence of relevant skills, knowledge and employment experience








Diploma of Retail Merchandise Management
- There are no mandated entry requirements.

Key questions
How can I become a department manager?
To become a department manager in Canberra, you may want to consider completing the Diploma of Retail Leadership. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Canberra?
You can train to become a department manager by completing a qualification with GEM College of International Business or Australian College of Training. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Canberra area that provide department manager training. The closest campus is 7km away from the center of Canberra. You can also study a department manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the department manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
E‑commerce Assistant
An E-Commerce Assistant manages online products, orders, and content to support sales and ensure a smooth digital shopping experience.
More about department manager courses in Canberra
Explore a diverse range of Department Manager courses in Canberra designed for experienced learners keen to advance their careers in the retail industry. Our selection includes the highly regarded Certificate IV in Retail Management SIR40316, the Diploma of Retail Merchandise Management SIR50317, and the Diploma of Retail Leadership SIR50116. These qualifications are tailored to equip you with the skills necessary for effective department management, focusing on key areas such as leadership, strategy, and retail operations, essential for succeeding in today’s competitive marketplace.
As you consider embarking on your journey towards a management role, you might also explore related job roles that require similar competencies, such as a Store Manager, Retail Manager, or even an Area Manager. These positions not only complement your training but provide avenues for practical application of your skills in the vibrant retail landscape of Canberra. Each job role brings its own set of challenges and opportunities that can further enrich your professional experience.
In addition to the relevant qualifications, students may find it beneficial to delve into associated fields such as Retail courses or engage with Retail Operations programs tailored to the Canberra region. Courses such as these not only enhance your knowledge in specialized areas but also broaden your career prospects across various positions, including a Customer Service Representative, Retail Supervisor, or Cashier. Engaging in these educational paths will empower you to make informed decisions about your career in department management.
Further reading


What can you do with a Diploma of Leadership and Management?
20th April 2021