
Courses for beginners
There are no courses available in Sunbury Victoria for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 3 courses available in Sunbury Victoria for experienced learners with prior experience or qualifications.
Diploma of Retail Leadership
- There are no mandated entry requirements.


Certificate IV in Retail Management
- Completed Certificate III in Retail or equivalent qualifications OR
- Evidence of relevant skills, knowledge and employment experience








Diploma of Retail Merchandise Management
- There are no mandated entry requirements.

Key questions
How can I become a department manager?
To become a department manager in Sunbury, you may want to consider completing the Diploma of Retail Leadership. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Sunbury?
You can train to become a department manager by completing a qualification with GEM College of International Business or Australian College of Training. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Sunbury area that provide department manager training. The closest campus is 37km away from the center of Sunbury. You can also study a department manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the department manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
E‑commerce Assistant
An E-Commerce Assistant manages online products, orders, and content to support sales and ensure a smooth digital shopping experience.
More about department manager courses in Sunbury
If you’re looking to advance your career in retail management, the Department Manager courses in Sunbury might be the perfect fit for you. Offering a variety of advanced courses tailored for experienced learners, these courses enable you to sharpen your skills in effective management and leadership, which are essential in any retail environment. With three courses available locally, you can choose from the Certificate IV in Retail Management SIR40316, the Diploma of Retail Merchandise Management SIR50317, or the Diploma of Retail Leadership SIR50116. Each of these courses offers practical skills that can be directly applied to the Department Manager roles you aspire to.
In Sunbury, one of the main training providers for these Department Manager courses is ST. Known for their high-quality training and supportive learning environment, ST equips students with the necessary tools to thrive in their retail careers. Their courses focus not only on management techniques but also on understanding consumer behaviour and enhancing team performance, which are crucial skills for a successful Department Manager.
In addition to the courses, there are several enticing job roles associated with the Department Manager career pathway. Upon completing your qualifications, you may also be interested in roles such as a Customer Service Representative, Retail Assistant, or even a Store Manager. These positions often serve as stepping stones towards more advanced roles within retail, such as a Retail Manager or Area Manager. Each role plays a vital part in the retail ecosystem, offering diverse opportunities for specialization.
The Retail courses offered here play an essential role in preparing you for these varied career paths. Engaging with different aspects of retail operations, such as Retail Operations, will enhance your understanding of the field and improve your employability. By gaining specialist knowledge through these courses, you’ll be well-positioned to advance through the ranks and secure a rewarding position.
Further reading


What can you do with a Diploma of Leadership and Management?
20th April 2021