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Customer Service Representative Courses in Sunbury

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Sunbury?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Sunbury

The following providers offer Customer Service Representative courses in Sunbury, Victoria.
National Skills
45438
1
Alffie
41206
4
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Danford College
21979
1
Foundation Training Australia
31972
1
Australian Employment and Training Solutions
21912
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Integrity Business College
21739
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
MADEC
3957
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Cire Services
4150
1
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Foundation Learning Centre
3977
1
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Spectra Training
21356
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to embark on a rewarding career in the dynamic field of customer service, consider enrolling in one of the many Customer Service Representative courses in Sunbury. This vibrant suburb of Melbourne is home to numerous Registered Training Organisations (RTOs) and reputable providers, such as Spectra Training, Integrity Business College, and Cire Services. Here, you'll gain essential skills to excel in roles such as Customer Service Officer, Customer Experience Manager, or even as a Store Manager in the bustling retail environment of Sunbury.

The courses available are not just limited to customer service skills. They also encompass vital business knowledge, enhancing your employability across various sectors. You can explore business courses and delve deeper into retail courses designed to support your journey towards becoming a successful Customer Relationship Manager, or a Customer Service Manager. The training available equips you with the ability to engage effectively with clients, enhancing your communication skills— a critical aspect of any customer-facing role.

As you explore the range of Customer Service Representative courses in Sunbury, you may also find interest in other related positions. Opportunities abound, whether you aspire to be an Account Manager, Retail Supervisor, or even a Client Services Officer. Each role plays a vital part in the customer experience chain and offers unique challenges that can advance your career trajectory in the customer service realm.

By choosing to train with local providers like AIET or Frontier Institute of Technology, you not only gain knowledge but also make meaningful connections within your community. Such interactions can lead to potential job opportunities, providing you with a solid foundation as you step into the exciting world of customer service. Enrol today and prepare yourself for a fulfilling career that contributes significantly to enhancing customer satisfaction and loyalty in Sunbury.