Courses for beginners
There are 8 courses available in Sunbury Victoria for beginner learners with no prior experience or qualifications.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR20216
Certificate II in Retail Services
Blended, Distance, On Campus, Online, Traineeship
4 - 24 months
$0 - $4,330
- There are no mandated entry requirements.
+ 7 more
SIR10116
Certificate I in Retail Services
Online
6 months
$1,200
- There are no mandated entry requirements.
Gold Coast Training College
Courses for experienced learners
There are 2 courses available in Sunbury Victoria for experienced learners with prior experience or qualifications.
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Traineeship
24 months
$5,500
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
SWC Training
Key questions
How can I become a customer service representative?
To become a customer service representative in Sunbury, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Sunbury?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Sunbury area that provide customer service representative training. The closest campus is 27km away from the center of Sunbury. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about customer service representative courses in Sunbury
If you're looking to embark on a rewarding career in the dynamic field of customer service, consider enrolling in one of the many Customer Service Representative courses in Sunbury. This vibrant suburb of Melbourne is home to numerous Registered Training Organisations (RTOs) and reputable providers, such as Spectra Training, Integrity Business College, and Cire Services. Here, you'll gain essential skills to excel in roles such as Customer Service Officer, Customer Experience Manager, or even as a Store Manager in the bustling retail environment of Sunbury.
The courses available are not just limited to customer service skills. They also encompass vital business knowledge, enhancing your employability across various sectors. You can explore business courses and delve deeper into retail courses designed to support your journey towards becoming a successful Customer Relationship Manager, or a Customer Service Manager. The training available equips you with the ability to engage effectively with clients, enhancing your communication skills— a critical aspect of any customer-facing role.
As you explore the range of Customer Service Representative courses in Sunbury, you may also find interest in other related positions. Opportunities abound, whether you aspire to be an Account Manager, Retail Supervisor, or even a Client Services Officer. Each role plays a vital part in the customer experience chain and offers unique challenges that can advance your career trajectory in the customer service realm.
By choosing to train with local providers like AIET or Frontier Institute of Technology, you not only gain knowledge but also make meaningful connections within your community. Such interactions can lead to potential job opportunities, providing you with a solid foundation as you step into the exciting world of customer service. Enrol today and prepare yourself for a fulfilling career that contributes significantly to enhancing customer satisfaction and loyalty in Sunbury.
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
