Courses for beginners
There are no courses available in Queensland Queensland for beginner learners with no prior experience or qualifications.
Courses for experienced learners
There are 5 courses available in Queensland Queensland for experienced learners with prior experience or qualifications.
Recommended
BSB50420
Diploma of Leadership and Management
Blended, Online
12 - 24 months
$1,499 - $6,068
- There are no mandated entry requirements.
BSB40920
Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
- There are no mandated entry requirements.
BSB50120
Diploma of Business
Blended, Online
12 months
$1,499 - $6,200
- There are no mandated entry requirements.
BSB50620
Diploma of Marketing and Communication
Online
12 months
$4,095
- There are no mandated entry requirements.
College for Adult Learning
Master of Business Administration
Blended, On Campus, Online
12 months - 6 years
$17,676 - $82,920
- There are no mandated entry requirements.
+ 8 more
Key questions
How can I become a engagement manager?
To become a engagement manager in Queensland, you may want to consider completing the Diploma of Leadership and Management. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Queensland?
You can train to become a engagement manager by completing a qualification with Australian College or College for Adult Learning. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Queensland area that provide engagement manager training. The nearest campus is located right in the center of Queensland. You can also study a engagement manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the engagement manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
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Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
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$62,400
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Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
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$93,600
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Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
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$93,600
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Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
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$74,880
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Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
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$98,020
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Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
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$67,600
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Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
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Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
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Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
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More about engagement manager courses in Queensland
Are you ready to advance your career in customer engagement and management? The Engagement Manager courses in Queensland provide an excellent opportunity to gain essential skills and qualifications that are highly regarded in today's competitive job market. With a variety of courses available, such as the Diploma of Leadership and Management BSB50420 and the Certificate IV in Project Management Practice BSB40920, you can develop a robust understanding of leadership and project management principles essential for any Engagement Manager.
Queensland boasts a selection of reputable training providers for these Engagement Manager courses. Institutions such as the Australian Institute of Learning and Bond University offer high-quality education designed to equip you with the tools needed for effective engagement strategies. For those keen on a more diverse business perspective, the Diploma of Business BSB50120 and the Master of Business Administration are also excellent choices to consider.
Completing your studies in Engagement Management opens up various career paths that align with your interests. Explore job opportunities like Customer Relationship Manager or Customer Experience Manager, which utilise the skills acquired through these courses. Additionally, roles such as Service Delivery Manager and Customer Service Manager will also benefit from a strong foundation in engagement strategies.
Furthermore, studying Engagement Manager courses in Queensland not only builds your professional profile but also immerses you in the vibrant local community. With numerous online and in-person options available, now is the perfect time to take that first step towards a fulfilling career. Whether you’re interested in the essentials of customer engagement through the Customer Engagement category or aspire to become an industry leader, you can find the right pathway tailored just for you at Courses.com.au.
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Further reading
How to start a career in community management
18th August 2020
