Courses for beginners
There are 2 courses available in Rockingham Western Australia for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Service Design: Foundations
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Courses for experienced learners
There is 1 course available in Rockingham Western Australia for experienced learners with prior experience or qualifications.
Bachelor of Commerce (Management)
On Campus, Online
36 months
$50,337 - $51,000
- There are no mandated entry requirements.
Key questions
How can I become a service delivery manager?
To become a service delivery manager in Rockingham, you may want to consider completing the Service Design: Elevate. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Rockingham?
You can train to become a service delivery manager by completing a qualification with Academy Xi. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Rockingham area that provide service delivery manager training. The closest campus is 25km away from the center of Rockingham. You can also study a service delivery manager course through online learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the service delivery manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
More about service delivery manager courses in Rockingham
Are you looking to advance your career in service delivery management? The Service Delivery Manager courses in Rockingham offer a fantastic opportunity to gain essential skills and knowledge in this growing field. With a range of options available, including both beginner and advanced courses, you can find the perfect fit for your experience level. For those just starting out, consider the popular beginner courses such as Service Design: Foundations or Service Design: Elevate, which provide a solid introduction to service delivery concepts.
If you have prior experience or qualifications, the advanced course offerings can help you refine your skills and open up new opportunities. The Bachelor of Commerce (Management) is an excellent choice for experienced learners looking to deepen their knowledge and enhance their career prospects. Rockingham is a vibrant community with a growing demand for skilled service delivery professionals, making these courses a timely option for those keen to make a mark.
Upon completing your studies, various related job roles await you in Rockingham. You might explore positions such as a Customer Relationship Manager, Customer Experience Manager, or a Customer Service Representative. Each of these roles allows you to leverage your skills in service delivery while contributing positively to the customer experience in the community.
The variety of job opportunities, including roles like Customer Service Officer, Customer Service Manager, and Account Manager, ensures that you can find a career path that suits your interests and strengths. Consider starting your journey today by enrolling in one of the Service Delivery Manager courses in Rockingham and take the first step towards a fulfilling career in service management.
Further reading
How to start a career in community management
18th August 2020
