Medical Secretary Courses
A Medical Secretary handles administrative tasks in healthcare, including scheduling appointments, managing correspondence, and liaising with patients and providers.
AI Exposure
High
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).
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How do I become a Medical Secretary
Get qualified to work as a Medical Secretary with a course recognised across Australia. Speak to a training provider to learn more.
HLT47321
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
Step up to team leader with the HLT47321 Certificate IV in Health Administration. This nationally recognised qualification is perfect for health sector workers who need skills in leadership and business administration. The course covers: using medical terminology, monitoring infection controls, communicating effectively with patients and medial professionals, conducting recruitment and on-boarding, supervising a team, reporting on financial activity, and much more. Enquire now for the full list of study u...
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, Traineeship
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BSB30120
Duration
10 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
Career opportunities
Duration
10 weeks - 24 months
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
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HLT37315
Duration
3 months - 18 months
Study mode
Blended, On Campus, Online, Traineeship
A Certificate III in Health Administration is suitable for students already working as medical receptionists, admissions clerk or wards clerks or individuals seeking roles in hospitals, community health centres or private practices. Students will gain skills important skills including understanding and applying medical terminology, following organisational infection prevention and control procedures as well as working with a diverse range of people.
Career opportunities
Duration
3 months - 18 months
Study mode
Blended, On Campus, Online, Traineeship
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BSB30120
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
The BSB30120 Certificate III in Business (Medical Administration) qualifies you for work at a doctor’s surgery, hospital, or dental clinic in administration. Over 6-12 months you will gain essential business admin skills (communication, teamwork, critical thinking) as well as specific training in medical terminology and managing patient records. The course also covers: processing medial accounts, controlling stocks and supplies, patient confidentiality. Enquire now for the list of graduation competencies,...
Career opportunities
Duration
9 weeks - 18 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
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Related career opportunities
Browse occupations related to Medical Secretary.
Common questions
How much does a Medical Secretary earn?
In Australia, a full time Medical Secretary generally earns $1,100 per week ($57,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
What are the job opportunities for a Medical Secretary?
The number of people working in this job role has grown strongly in recent years. There are currently 46,700 people employed as a Medical Secretary in Australia compared to 42,000 five years ago. Medical Secretaries may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
How do I become a Medical Secretary?
If you’d like to start a career as a Medical Secretary, consider enrolling in a Certificate III in Business Administration (Medical). This course will give you the skills to interpret medical terminology, manage patient records and process medical accounts. A Certificate III in Health Administration may also be appropriate.
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Healthcare and medicine are growing sectors, and demand is high for working professionals in these areas. Browse accredited health courses and health qualifications.
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More information
A Medical Secretary performs a range of administrative tasks in a healthcare facility. You might work at a hospital, at a doctor or specialist’s office or at another type of health clinic. Medical Secretaries answer phone calls and make appointments, handle correspondence and take patient payments. You might also deal with patient enquiries and liaise with other healthcare providers.
Medical Secretaries need excellent customer service skills and should have good interpersonal abilities. You should be organised, have good time management and be able to handle several tasks at one time. Medical Secretaries should be good communicators and be able to maintain patient confidentiality.
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