The International Australian Academy campus is located in the hub of the CBD at 62-64 Gawler Place, just off Rundle Mall. This location is perfect for staff and students as it provides easy access to all kinds of shopping and entertainment during lunch breaks and after class. For international students this location provides an excellent avenue to witness and be involved in all the many local events that take place in the heart of Adelaide CBD.
All courses at IAA are designed in consultation with employers, industry groups and our university partners. This ensures that participants will be up to date with industry practices and trends and that the skills and knowledge included are current.
Participants will be provided with a timetable at the commencement of the course which will detail the assessment submission deadlines. As the course is competency-based, assessments are provided throughout the course and participants must achieve competency in each assessment. If competency cannot be achieved, a further training need may be identified and addressed accordingly.
This qualification reflects he varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. Where the learner has achieved a specialisation in Customer Engagement, the job roles that relate to this qualification may include Customer Service Representative.
During the course you will learn how to Increase your confidence and knowledge in business operations. Develop an increased understanding of business operations. Deliver quality customer service to your customers. Work effectively with your fellow team members and managers.
All coursework and assessments are done in the context of a business and there is plenty of opportunity to develop skills and tools relevant to the daily running of a business.
Learn moreThis qualification is suited to those working as administrators and project officers. In this role, individuals use welldeveloped skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Learn moreThis qualification would apply to individuals with various job titles including executive officers, program consultants and program coordinators.
Individuals in these roles may possess substantial experience in a range of setting but seek to further develop their skills across a wide range of business functions.
Conversely, it may also apply to those with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.
Learn moreThis qualification reflects the role of individuals who apply project management skills and knowledge. Individuals may manage projects in a variety of contexts, across a number of industry sectors. Individuals have project leadership and management roles and are responsible for achieving project objectives.
This course will give individuals the confidence to manage a major project from end to end. With units on planning, budgeting, reporting and scope, individuals will become confident in assessing risk, presenting your vision to stakeholders and leading team effectiveness.
Learn moreThis qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in leadership and management, across a range of enterprise and industry contexts.
Individuals at this level use initiative and judgement to plan and implement a range of leadership and management functions, with accountability for personal and team outcomes within broad parameters.
They use cognitive and communication skills to identify, analyse and synthesise information from a variety of sources and transfer their knowledge to others, and creative or conceptual skills to express ideas and perspectives or respond to complex problems.
Learn moreThis qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Learn moreThis qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of small business contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others.
The course is suitable for those planning to set up a small business or may be in the early stages of running a small business.
All coursework and assessments are done in the context of a business and there is plenty of opportunity to develop skills and tools relevant to the daily running of a business.
Learn more