Accommodation Courses

A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.

A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.

A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.

A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.

A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.

A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.

A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.