Courses for beginners
There are 4 courses available in Central Coast New South Wales for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
- There are no mandated entry requirements.
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail (Customer Relationships Skill Set)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
CHC32015
Certificate III in Community Services (First Point of Contact)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
Courses for experienced learners
There are 6 courses available in Central Coast New South Wales for experienced learners with prior experience or qualifications.
CHC52021
Diploma of Community Services
Online
12 - 18 months
$2,500 - $9,900
- There are no mandated entry requirements.
Bachelor of Business
On Campus, Online
36 months
$33,720 - $55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
CHC51122
Diploma of Financial Counselling
Online
6 - 12 months
Unavailable
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
12 - 18 months
Unavailable
- There are no mandated entry requirements.
FNS60920
Advanced Diploma of Paraplanning
Online
18 - 24 months
$1,299
- There are no mandated entry requirements.
Key questions
How can I become a client services officer?
To become a client services officer in Central Coast, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Central Coast?
You can train to become a client services officer by completing a qualification with Academy Green Learning or Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Central Coast area that provide client services officer training. The closest campus is 33km away from the center of Central Coast. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Central Coast
If you’re looking to kick-start your career in customer relations, then exploring Client Services Officer courses in Central Coast is an excellent choice. With a total of 12 courses available, aspiring professionals can find a range of programs tailored to different experience levels. For beginners, courses like the Certificate III in Business to Business Sales SIR30316 and the Certificate III in Business (Customer Engagement) BSB30120 offer foundational skills that are highly valued in the industry. These beginner courses are specifically designed for individuals with no prior experience, aiding in a smooth transition into the workforce.
For those with some experience looking to advance their career, there are numerous Client Services Officer courses in Central Coast catering to more seasoned learners. Popular advanced courses include the Diploma of Community Services CHC52021 and the Diploma of Library and Information Services BSB50520. These qualifications can significantly enhance your skills and open up a myriad of opportunities in various related job roles such as Customer Relationship Manager and Engagement Manager.
Several reputable training providers contribute to the delivery of high-quality Client Services Officer courses in Central Coast. For instance, New Era Institute is among the institutions offering comprehensive training. Similar opportunities can be found at Aurora TPS, which provides the Certificate IV in Employment Services, and ARC Training, offering the Certificate III in Business (Customer Engagement). These providers are all recognised in the industry, ensuring learners receive top-notch instruction.
In addition to pursuing educational qualifications, prospective Client Services Officers should consider related roles that may align with their career aspirations. Positions like Customer Service Representative, Customer Experience Manager, and Service Delivery Manager are closely linked to the skills developed in these courses. Exploring job roles such as Customer Service Officer and Account Manager can provide insights into career pathways that extend beyond basic customer service roles.
To gain a broader understanding of the scope of customer-related roles, it’s beneficial to explore the fields of study associated with business and customer engagement. These areas not only enhance your professional skills but also provide insights into the industry's demands. By engaging with Client Services Officer courses in Central Coast, you are taking the initial steps toward a rewarding career in customer relations, supported by the knowledge and expertise of established training providers in your local area.
Further reading
How to start a career in Legal Services
17th June 2021
