This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Get qualified to work as a Client Services Officer with a course recognised across Australia. Speak to a training provider to learn more.
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Discover a range of Client Services Officer courses in Griffith designed to cater to both beginners and experienced learners. Whether you are just starting your career or looking to enhance your existing skills, Griffith offers various training options to suit your needs. With 11 courses available, including essential vocational education and training, you can find the perfect fit to advance your career in client services.
For those new to the field, consider enrolling in beginner courses such as the Certificate III in Business to Business Sales or the Certificate III in Business (Customer Engagement). These courses provide foundational knowledge and skills essential for a Client Services Officer role. You can also explore other valuable certifications like the Certificate III in Community Services (First Point of Contact) and the Certificate III in Retail (Customer Relationships Skill Set).
If you're already experienced and seeking to deepen your expertise, Griffith offers advanced courses such as the Diploma of Community Services and the Diploma of Library and Information Services. Additionally, you may find beneficial options like the Certificate IV in Employment Services and the Certificate IV in Housing (Social Housing and Homelessness Support Work). No matter where you are in your career journey, the wide selection of Client Services Officer courses in Griffith can help pave your way to success.