Courses for beginners
There are 3 courses available in Rockingham Western Australia for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
Blended, Distance, On Campus, Online, Traineeship
12 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 5 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
Restricted Property Management Registration (WA)
Online
6 months
$700
- There are no mandated entry requirements.
Real Estate Academy Australia
Courses for experienced learners
There are 7 courses available in Rockingham Western Australia for experienced learners with prior experience or qualifications.
CHC52021
Diploma of Community Services
On Campus, Online
6 - 18 months
$49 - $9,900
- There are no mandated entry requirements.
CHC41115
Certificate IV in Employment Services
Blended, On Campus, Online, Traineeship
12 - 24 months
$3,082 - $5,500
- There are no mandated entry requirements.
Bachelor of Business
On Campus, Online
36 months
$31,200 - $55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
CHC51122
Diploma of Financial Counselling
On Campus, Online
6 - 12 months
$1,930
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
18 months
Unavailable
- There are no mandated entry requirements.
North Metropolitan TAFE
Key questions
How can I become a client services officer?
To become a client services officer in Rockingham, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Rockingham?
You can train to become a client services officer by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Rockingham area that provide client services officer training. The closest campus is 9km away from the center of Rockingham. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Rockingham
If you're considering a career as a Client Services Officer, exploring the Client Services Officer courses in Rockingham is an essential first step. Rockingham, located in Western Australia, offers a range of courses tailored to both beginners and experienced professionals. With 13 courses available, you can choose the path that best suits your existing qualifications and career goals. Notably, beginner courses such as the Certificate III in Business (Customer Engagement) and the Certificate III in Business to Business Sales equip learners with foundational skills needed for the role.
For those with prior experience, advanced options such as the Diploma of Community Services and the Certificate IV in Employment Services enhance expertise and open up new career opportunities. Rockingham’s vocational education scene is vibrant, and organisations like South Metropolitan TAFE and Industry Skills Training provide high-quality training that meets industry standards. Furthermore, Stanley College offers a pathway to qualifications such as the Bachelor of Business which is pivotal for those aspiring to advance in the client services sector.
The Client Services Officer role intersects with various fields, underscoring the importance of choosing the correct educational pathway. You can enhance your skills in customer engagement through courses in related areas. Visit the Customer Engagement courses category for additional options tailored to meet the demands of this dynamic field. Engaging in these specialised programs not only provides essential knowledge but also connects you with a network of professionals in Rockingham.
With a strong emphasis on practical learning and industry readiness, Arrow Training Services and other local training providers ensure that graduates leave well-equipped for the workforce. Registration with relevant industry bodies further enhances the credibility of the training received. Explore the diverse Business courses and take your first step towards a fulfilling career as a Client Services Officer in Rockingham today.
Further reading
How to start a career in Legal Services
17th June 2021
