
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to embark on a rewarding career in hospitality, our Concierge courses in Albury offer a fantastic starting point. Albury, with its vibrant tourism scene and welcoming community, is the perfect place to develop your skills. Whether you're keen to explore customer service or delve into hospitality, there are six beginner courses available designed for individuals with no prior experience. Popular options include the Certificate III in Business (Customer Engagement) and the Customer Service Skill Set, both tailored to equip you with the essential skills needed to succeed in the concierge field.
Albury is not only known for its beautiful landscapes but also for its thriving tourism industry, making the Concierge career path particularly appealing. Our listed programs, such as the Certificate III in Tourism (Holiday Parks and Resorts) and the Certificate II in Hospitality, enable you to engage directly with visitors, ensuring they have an unforgettable experience in the region. Additionally, the hands-on training you receive from local Registered Training Organisations will give you a competitive edge in this dynamic field.
By choosing to study in Albury, you’ll not only access high-quality Tourism, Travel and Hospitality courses but also gain specific insights into the local accommodation industry. You can also consider the Operate as Part of an Emergency Control Organisation course, which is invaluable in managing safety protocols within hospitality settings. Dive into your future with confidence by enrolling in our Concierge courses in Albury today!