
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to embark on an exciting career in the hospitality and tourism industry, consider exploring the Concierge courses in Alice Springs. With six beginner courses available, there's something to suit everyone, regardless of prior experience. The Certificate III in Business (Customer Engagement) and the Customer Service Skill Set are popular choices that equip students with essential skills for delivering outstanding customer experiences. Other options include the Operate as Part of an Emergency Control Organisation course, crucial for ensuring safety in hospitality settings, and the Certificate II in Hospitality which can be an excellent stepping stone into the field.
Studying Concierge courses in Alice Springs opens up a world of opportunities within related fields. The tourism, travel, and hospitality industry is thriving in the Northern Territory, making it an ideal location for training and career development. For those who wish to manage or assist in the smooth operation of accommodation facilities, you can explore positions such as a Hotel Manager or Motel Manager. Alternatively, roles like Hotel Receptionist and Hotel Porter are excellent entry points to the industry that can lead to further career advancement in the local context.
By enrolling in one of the comprehensive Concierge courses in Alice Springs, you're not only investing in your future but also gaining the skills needed for highly sought-after job roles. Consider the Certificate III in Tourism (Holiday Parks and Resorts) or the Certificate III in Hospitality as you set out to make your mark in the vibrant hospitality scene. Whether you aspire to become a Front Office Supervisor or Housekeeper, the right training can lead to fulfilling career opportunities that thrive in the unique environment of Alice Springs.