
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
If you're looking to kickstart a rewarding career as a concierge, look no further than the wide selection of Concierge courses in Armidale. This vibrant city, located in the New England region of New South Wales, offers a rich tapestry of opportunities in the Hotel, Tourism, and Hospitality sectors. Whether you're a complete beginner or someone with a keen interest in enhancing your skills, Armidale presents various training options designed to help you succeed in this dynamic field.
Among the popular beginner courses available are the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality. Both of these courses will equip you with essential skills and knowledge, making you a valuable asset in any customer-facing role. You can also take specialized courses like the Operate as Part of an Emergency Control Organisation, which is critical for ensuring guest safety in various settings.
In addition to concierge roles, you may find interesting career paths in related job roles such as a Hotel Manager or Hotel Receptionist. These positions often require similar skill sets and provide additional opportunities for growth within the hospitality sector. If you're inclined towards managerial roles, consider exploring paths like Motel Manager or Front Office Supervisor, both of which are crucial in overseeing operations in hospitality establishments.
For those eager to delve deeper, you might also consider qualifications in Tourism, Travel and Hospitality courses or specifically in the accommodation sector that is prevalent in Armidale. The city’s unique blend of cultural and natural attractions makes it a hotspot for tourism, amplifying the demand for skilled professionals in concierge services.
With 6 celebrated Concierge courses in Armidale, gaining the right qualifications to embark on an exciting career is fully accessible. Start your journey today by exploring available courses like the Certificate III in Tourism (Holiday Parks and Resorts), and begin transforming your passion for hospitality into a fulfilling profession.