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Concierge Courses in Ballina

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

      Explore all careers
  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Ballina?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Ballina

The following providers offer Concierge courses in Ballina, New South Wales.
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
Krause Health and Safety
45398
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
TAFE NSW
90003
1

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All concierge courses

Concierge careers

If you're looking to kickstart your career in the hospitality industry, our Concierge courses in Ballina offer a perfect opportunity. With a selection of 6 beginner-friendly courses tailored for those with no prior experience, you can equip yourself with essential skills to excel in various roles. Some of the most popular options include the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality. These courses not only provide a strong foundation in customer service but also cover essential knowledge in tourism and hospitality that can lead you to exciting job opportunities.

Being situated in the beautiful Ballina region, aspiring Concierges can benefit from our comprehensive training that connects well with local tourism and hospitality sectors. By completing courses like the Certificate III in Tourism (Holiday Parks and Resorts) and the Customer Service Skill Set, students can prepare themselves for rewarding roles such as Hotel Receptionist or Hotel Porter. These career paths provide the chance to work in dynamic environments while delivering top-notch customer experience.

On your journey to becoming a Concierge, you might also find interest in related job roles such as Hotel Manager or Front Office Supervisor. By enrolling in one of our concierge courses, you'll gain insights and practical skills that can lead you to various exciting career opportunities in Ballina's thriving accommodation sector. Explore our offerings today and take the first step toward an enriching career in hospitality!