
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
Are you looking to jumpstart your career in the hospitality industry? Our Concierge courses in Bundaberg offer a fantastic pathway for beginners with no prior experience. With a selection of 6 accessible courses, you can choose from options such as the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality. These courses are all tailored to provide the essential skills needed for a successful career in concierge services.
Local training providers such as MSSS are offering courses like Operate as Part of an Emergency Control Organisation to equip you with critical skills for emergencies and customer care. Furthermore, our courses encompass related fields such as Tourism, Travel and Hospitality, enabling you to broaden your knowledge and open up more career opportunities.
Upon completing your studies, you may find yourself interested in job roles such as Hotel Receptionist or Hotel Porter, among others. With the demand for skilled professionals in Bundaberg's thriving hospitality sector, now is the perfect time to pursue your passion in the concierge field. Explore all the opportunities awaiting you by considering our Concierge courses in Bundaberg today!