This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you are exploring a career in hospitality, our Concierge courses in Busselton offer an excellent starting point. With a variety of beginner courses designed for those with no prior experience, you can build a solid foundation in customer service and hospitality management. Courses such as the Certificate III in Business (Customer Engagement) and the Customer Service Skill Set are specifically geared towards equipping you with the skills necessary to excel in the concierge industry.
In Busselton, you can also find practical training options provided by Nara Training & Assessing, who offers the Operate as Part of an Emergency Control Organisation course. This training not only prepares you for a role as a Concierge but also helps in emergency management situations, making you a valuable asset in any hospitality setting.
Additionally, our course offerings include the Certificate II in Hospitality and the Certificate III in Hospitality. Both of these courses aim to enhance your skill set, ensuring you are well-prepared for various roles in the hospitality sector, including aspiring positions like Hotel Manager, Hotel Porter, or Hotel Receptionist.
Moreover, as you advance through your training, consider roles such as Motel Manager or Housekeeper. These positions often seek individuals with a solid grounding in customer service and operational management, skills you will acquire through the Certificate III in Tourism (Holiday Parks and Resorts) and other relevant courses.
With six recognised courses available in Busselton, ranging from VET to short courses, there’s never been a better time to pursue a career in concierge services. Not only will you gain valuable skills, but you will also open doors to various job roles such as Front Office Supervisor and Maintenance Manager. Explore your options today and take the first step toward a rewarding career in hospitality by enrolling in one of the Concierge courses in Busselton.