This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to embark on an exciting career as a concierge in the vibrant city of Cairns, you're in the right place! The Concierge courses in Cairns provide excellent training opportunities tailored to help you develop essential skills in customer service and hospitality. With six beginner courses available, there’s something for everyone, even if you have no prior experience. Starting your journey could be as simple as enrolling in the Certificate III in Business (Customer Engagement) or the Customer Service Skill Set.
In Cairns, the hospitality industry is thriving, and being a part of it is more accessible than ever. With courses such as the Operate as Part of an Emergency Control Organisation, you'll not only gain vital skills but also learn how to navigate challenges effectively. This preparation will undoubtedly make you a valuable asset to any hotel or resort in the Cairns area, which is known for its stunning natural beauty and tourist attractions.
After completing your training in one of the Concierge courses in Cairns, you might consider exploring various job roles within the hospitality sector. With your new skills, you could pursue positions such as a Hotel Manager or a Hotel Receptionist. The opportunities are extensive, making it an exciting time to start your career journey.
Additionally, courses like the Certificate III in Tourism (Holiday Parks and Resorts) and the Certificate II in Hospitality equip you with knowledge that can lead to roles such as Hotel Porter or Housekeeper. These positions not only provide a foundation in hospitality but also offer pathways to managerial roles, enriching your professional life.
Finally, consider aiming for more advanced positions, like Front Office Supervisor or Housekeeping Manager. The skills you acquire from your studies at local Cairns training providers will empower you to succeed in these competitive roles. Start your journey today by exploring the available Concierge courses in Cairns and take the first step towards a rewarding and fulfilling career in the hospitality industry!