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Concierge Courses in Canberra

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Canberra?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Canberra

The following providers offer Concierge courses in Canberra, Australian Capital Territory.
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
Krause Health and Safety
45398
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
TAFE NSW
90003
1

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All concierge courses

Concierge careers

If you're looking to begin a rewarding career in hospitality, enrolling in Concierge courses in Canberra is an excellent choice. These courses provide the essential skills and knowledge needed to excel in various roles within the tourism and hospitality sector. With Canberra's thriving tourism industry, becoming a concierge could see you working in hotels, resorts, or recreational facilities, where you'll be at the forefront of providing excellent customer service.

The Tourism, Travel and Hospitality courses offered in Canberra not only cover the fundamentals of concierge service but also open doors to various related job roles. If you're interested in expanding your career options, consider positions such as a Hotel Manager or a Hotel Porter. These roles require strong organisational skills and the ability to work well under pressure—key attributes that you will develop through concierge training.

In addition to more advanced positions, there are various entry-level opportunities to explore. For instance, after completing your concierge training, you might find yourself suited for roles such as a Hotel Receptionist or even a Housekeeper. Both careers are crucial for the smooth operation of hospitality venues in Canberra. Excelling in these positions can pave the way for further advancement to specialised roles like a Front Office Supervisor or a Housekeeping Manager.

Completing Concierge courses in Canberra allows you to gain valuable insights into customer service and hospitality management, all tailored for the unique demands of the local industry. The skills you acquire will not only enhance your CV but also establish you as a competent candidate for various roles such as a Motel Manager or a Maintenance Manager. Invest in your future in Canberra’s exciting hospitality landscape today!